People Operations Manager

We are looking for a People Operations Manager to join a great team dedicated to making our Trust a great place to work by developing, enabling and supporting our people to provide the best quality care in a compassionate environment where they can thrive. The post holder will be an integral part of the People Consultancy and Operations Service team and will support the Group Head of People and People Partner in the provision of a comprehensive HR advisory and support service to allocated Groups and Directorates., The key focus areas for the post holder will include:

• To provide operational advice and support within designated areas and encourage best employment practice challenging practices were appropriate.
• To maintain high quality professional standards and ensure that follow up actions are dealt with or are referred to the relevant HR colleague in a timely manner.
• To ensure that Group Heads of People and People Partner are kept informed of progress on current cases and all relevant issues within the Groups and Directorates
• To act as the first point of contact for general HR enquiries.
• To provide timely advice to managers and employees on the interpretation of Agenda for Change terms and conditions of service, ensuring consistency of practice.
  
  Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH . If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities. We have three strategic objectives: 1. Our People - to cultivate and sustain happy, productive and engaged staff 2. Our Patients - to be good or outstanding in everything we do 3. Our Population - to work seamlessly with our partners to improve lives