People Participation Lead

To work with the patient community to support, facilitate and encourage their participation in shaping and improving the service that Newham University Hospital provides. To work with the various teams and services to identify participation opportunties., · These are not clinical posts but aimed at people with lived experience.
· These innovative posts focus on the need to bring strong leadership around the participation of people who use NUH services and carers in all aspects of both planning and delivery of NUH services within Newham to promote improved outcomes for service users, improve service user and carer experience through new insights and perspectives.
· The post holder will work strategically across Newham in order to develop and implement a strategy that supports the broad participation agenda. They will project manage a variety of work streams that underpin the Newham participation agenda, ensuring that practice in each locality is coordinated and supports and responds to the NUH's corporate social inclusion strategies.
· They will provide strong leadership, advice, and practical project work across the locality in the development of a culture that is socially inclusive, values participation and diversity. Supporting and maintaining effective communication, contributing to the training needs of staff in this aspect of their work. The post holder will need to develop relationships with a wide range of stakeholders.
· They will have a key role in delivering, locally, the NUH's People Participation Strategy and Action Plan, Membership Strategy and Volunteering Strategy.
Making Things Better
Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don't stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services.
We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel.
Our Community
We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care.
Aiming High
We were rated 'Outstanding' by the CQC in 2016, were proud to be rated 'Outstanding' again in 2018 and continue to be rate 'Outstanding' in 2021.. We were named in the HSJ's Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018.
Staff and Service Users United
We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us.
We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients.
Diversity
ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.
Other reasons to apply
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.
As part of the relocation scheme we presently have, the Trust could support you with offering up to £10,000 for removal and associated expenses. This is subject to change and terms and conditions apply.

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations., This role is to work within Barts Newham University Hospital as part of a growing People Participation presence supporting patients and families to get involved in shaping the quality of services within NUH. It will be working as part of a small team (one other People Participation Lead in post already).
The post is provided by East London Foundation Trust who have many years of expertise in People Participation and are supporting NUH and Barts in their People Participation journey, Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.