People Relations Advisor

As a People Relations Advisor you will be responsible for supporting Entain's people managers in multiple locations and jurisdictions, to manage people effectively and minimise both reputational and monetary risk within our business. Through effective advice and case management, you'll be responsible for ensuring our managers conduct all employee relations matters with a fair and consistent approach and in line with local legislation, along with building key relationships and promoting a positive employee relations culture within our business. Reporting to the Global People Relations Team Leader you will be part of the People and Culture Team, who provides vital support to the 20,000 strong retail estate, offering advice and guidance on all employee relation queries. It is the perfect role for someone looking to grow their People Relations knowledge within a fast paced and complex environment. This role is the perfect springboard to other HR opportunities within our business. What you will do

• Managing all medium and high risk People Relations cases to resolution. This will include drafting all correspondence relating to the case, providing telephone advice throughout the process and, with the support of the Coordinator, completing all associated administration.
• Delivering effective coaching and development to line managers resulting in a positive impact on business performance and preventing a re-occurrence of issues.
• Ensuring the HR systems, case management tools and employee files are accurate, up to date and reflect advice given, action taken and that the paperwork has been sent in a timely manner eg invite, outcome, appeals.
• Supporting the wider HR team, with all escalated matters to help determine the best course of action, ensuring that high-risk cases are quickly identified and escalated to the Global People Relations Team Leader.
• Addressing issues of line manager non-compliance in relation to HR policy, process, procedure and employment law.
• Managing long-term absence cases including the preparation and production of MI reports and making meaningful interventions to ensure all cases are dealt with in a reasonable and timely manner.
• Preparation and presentation of monthly reports on volumes, trends. Identifying opportunities, and putting forward recommendations, for continuous improvement eg to existing policies, processes, procedures and line manager training.
• Identifying skills/knowledge gaps and support in the delivery of interventions, such as workshops and coaching
  
  Experienced HR Generalist or People Relations specialist
• Ability to understand, interpret HR policies, processes and procedures and use these to advise line managers when dealing with complex People Relations cases
• Up to date employment law and best practice HR knowledge
• Experienced in delivering coaching, training and development interventions to raise line manager capability
  
  Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together., And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. Entain

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like
• A regular bonus
• Pension
• Healthcare support
• 25 Days Holiday + Bank Holidays
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support, and so much more.