People Services Administrator

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine.

Start YOUR career with DHL today...

Hours: Monday-Friday 09:30-13:30 - 20 hours per week

Other shift patterns would be considered.

Location: DHL Aviation at London Heathrow

Grade: N

Department: People Services

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

As DHL continues to grow, we've an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance


• Annual bonus up to 5% (depending on company performance)


• Free onsite parking


• My DHL Rewards (discount, saving, cash back at over 3000 retailers)


• Pension Scheme with up to 6% company contribution


• DHL Share Purchase Plan (after 3 months)


• Private Medical Scheme (after 12 months)


• Access to Occupational Health


• Enhanced Maternity pay (after 12 months)


• Cycle to Work scheme


• CIS Induction - a week's all expenses paid induction to our Company Values!


• HealthyMinds - Employee Assistance Programme


Key responsibilities:

• Security ID administration

+ Administer pass applications - landside and airside in line with CAA and airport regulations
+ Monitor pass expiry and escalate expiring passes to relevant stakeholders
+ Conduct security interviews in line with pass application process

• Vetting

+ Conduct all pre-employment vetting for new starters in line with DHL and CAA vetting policies
+ Review agency worker vetting files for compliance


• Additional HR Administrative duties:

+ First point of contact for HR admin queries (e.g., change of T&C's, leavers, new starter administration)
+ Manage the HR inbox responding to queries within the agreed SLA
+ Action all employee change details
+ Administer employees sickness records and doctors notes
+ Run DBS reports, spot check and escalate to departmental senior supervisor and manager
+ Administer paternity leave
+ Review and update SOPs
+ Provide employment references
+ Administer HR system changes
+ Upload all documentation to GIA
+ Process HR invoices

• Safety

+ All employees are responsible for their own health, safety, and wellbeing, and for the health & safety of their colleagues who may be affected by their actions or failure to take action.
+ You are expected to report all accidents, near misses and hazards in the workplace.
+ You must follow the relevant safe systems of work and ensure that the correct PPE is always worn.

You'll bring to this role:

• Previous experience administering airport security passes - Desirable


• Attention to detail


• Strong administrative skills


• Excellent communication - written and verbal


• Problem solving


• Confidentiality


• Teamwork


• Excellent organisational skills


• Strong IT literacy including Teams, Outlook, Word and Excel


• A safety first attitude. You must conduct yourself in an orderly manner within the workplace, ensuring that correct uniform and PPE is worn when required.


Applications:To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.

Closing date: 6th September 2024

Our recruitment process at DHL Aviation

From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we'd ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.

Next steps:Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our HR Recruitment team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us viahguktalent@dhl.com

Please note:Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5 year employment history. In addition to this, we are required to carry out a Criminal Record check.


• Previous experience administering airport security passes - Desirable


• Attention to detail


• Strong administrative skills


• Excellent communication - written and verbal


• Problem solving


• Confidentiality


• Teamwork


• Excellent organisational skills


• Strong IT literacy including Teams, Outlook, Word and Excel


• A safety first attitude. You must conduct yourself in an orderly manner within the workplace, ensuring that correct uniform and PPE is worn when required.
  
  What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.


Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine., DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

As DHL continues to grow, we've an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance


• Annual bonus up to 5% (depending on company performance)


• Free onsite parking


• My DHL Rewards (discount, saving, cash back at over 3000 retailers)


• Pension Scheme with up to 6% company contribution


• DHL Share Purchase Plan (after 3 months)


• Private Medical Scheme (after 12 months)


• Access to Occupational Health


• Enhanced Maternity pay (after 12 months)


• Cycle to Work scheme


• CIS Induction - a week's all expenses paid induction to our Company Values!


• HealthyMinds - Employee Assistance Programme