People Team Co-Ordinator - Maternity Cover (3753)
GBG Plc, Chester
People Team Co-Ordinator - Maternity Cover (3753)
Salary Not Specified
GBG Plc, Chester
- Full time
- Temporary
- Onsite working
Posted 6 days ago, 25 Oct | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: f9d5ee0ea62e4db488fe42f53e68b4a4
Full Job Description
As part of the global People team, this role can improve the experience our team members and managers have when dealing with all the transactional HR they need to manage. You will deliver first class administrative support for all 'established' team members; helping triage queries from team members and resolving administrative needs, for everyone from the point they join our team until it's time to move on.,
- Report to Director, MI, Systems & Reward and supported by direction from global People leadership team and regional business leaders, working closely with the business partners support the delivery against People priorities and provide transactional and tier one & two support to the business
- Act as an integral part of an engaged team providing first class customer service, professional and personable support to the business
- Provides an accurate, effective HR admin services to the business, simplifying processes and minimising admin effort ('digital first') for team members and managers
- Deliver customer focused service delivering against agreed service level agreements (SLA's)
- Conducting all HR transactional HR actions including; Offer and Contract services; pre employment screening checks; supports all general people related queries
- Assisting People Team Business Partners with the co-ordination of initiatives
- Uses generalist HR knowledge and understanding of company policies and processes to provide tier one & two and administrative support and query resolution on the full range of HR activity
- Supports the maintaining and updating of our HRIS & Learning Management platforms
An experience of providing a high level of customer service ideally delivering high volume and precise administration - Experience of supporting a variety of clients supporting transactional HR
- Confident in providing first line advice to line managers
- Personable and solution focussed, with a desire to make everyday tasks easier for people
- Someone confident with ambiguity, and able to suggest improvements to processes, whilst deploying high attention to detail
- Skills and knowledge across the full range of Microsoft tools, plus bespoke databases. Ideally with experience of working with automated processes including, HRIS and Learning Management systems
- A flexible approach to working which will allow you to support our teams across multiple time zones
GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. Why you should be@GBG Reach The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else. This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. Trust When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else. This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.
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