People Technology Analyst

Our People teams - which include our pillars of HR, People Strategy, Rewards, Talent Acquisition, and Employee Engagement & DEI - help grow and develop our talented organization. We find, hire, and support the passionate people who will shape and build our company. We believe people do their best work when they're happy and challenged, so we work to make Epic a place where we continually strive to do right by our community and customers., At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development. We are the People Tech team, supporting the Human Resource (HR) function and Epic employees with solutions that create amazing, fun experiences for the talented people who use our technology and make our games. The People Technology Analyst is an integral part of Epic's growth and success who ensures the accuracy and integrity of employee data, HR systems, compliance, processes and serves as a key point of contact for employee operational questions and/or concerns. The ideal candidate is someone,

• Assist with managing system configuration, security administration, corrections, system updates, and overall functionality of Workday for HCM
• Assist with managing system configuration and security administration for our performance management system, Lattice
• Consult on system capabilities and assist with the design of tools and processes to support alignment with business objectives
• Monitor the Workday support queue to triage tickets, troubleshooting problems, answering questions, delegating access, creating and/or modifying reports, etc
• Assist with the development of training plans to help end-users, specifically in HCM, carry out responsibilities in the system
• Identify, recommend and track opportunities for process and operational optimization
• Assist with the management of bi-annual updates and weekly releases from Workday and collaborate with key stakeholders for change management
• Regularly perform data audits and validation, and follow up with appropriate personnel for corrections
• Serve as a point of contact for IT, Payroll and People Analytics to research and resolve any employee data issues
• Assist with supporting additional HR related systems and applications as needed
  
  who is extremely detail-oriented, has technical curiosity, and enjoys taking on new challenges., A minimum of three (3) years of experience implementing and/or supporting Workday HCM
• Preferred experience in Workday benefits and performance management
• Ability to work in a fast-paced and rapidly changing environment
• Knowledge of Workday reporting and calculated fields
• Possess functional knowledge of HR core business processes
• Ability to communicate effectively with diverse partners throughout the organization
• A proven track record of process improvement and documentation experience
• Ability to effectively prioritize and demonstrate a strong sense of urgency
• A commitment to and track record of delivering high touch, world class service to internal and external customers
• Strong level of professionalism and confidentiality in dealing with confidential data and business information and initiatives
  
  At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development.