People Technology - Security & Support Consultant
Bupa, Salford Quays, Salford
People Technology - Security & Support Consultant
£40000
Bupa, Salford Quays, Salford
- Full time
- Permanent
- Remote working
Posted 2 days ago, 3 Jan | Get your application in today.
Closing date: Closing date not specified
job Ref: 4841b111d6df4336a2cecc7eb586d741
Full Job Description
We consider all types of flexibility, including locations, hours and working patterns. Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. The role In this role you will provide a lead role supporting the access, security, escalated system support and supplier relationships for several systems supported by the UK People Technology team. You will take a lead role in the problem solving, collaboration and documentation of outputs, approach and resolution You'll help us make health happen by
- To act as the lead support for a number of HR technologies supported by People Technology, managing the relationship and case management with the vendor
- Drive the agenda for the allocated systems, promoting the use of available functionality, driving value for money and effective SLAs and support for issues; escalating or encouraging additional investment where necessary
- Advance and standardise the support model for People Technology systems across HR and IS
- Manage and support regular administration tasks including, batch reports, system interfaces and monthly reports. Resolve or raise any issues as appropriate
- Lead work with other members in the People Technology Department to develop new automation flows and processes
- Host Internal Supplier Meetings to discuss new functionality roll outs and gather improvement ideas
Advanced MS Windows, PowerApps (Power Automate, Lists etc) and Office skills, (especially Excel) - Self-motivated with the ability to prioritise tasks, deliver work requests / solutions to high standards whilst working to tight deadlines with attention to detail
- Excellent interpersonal skills with the ability to effectively communicate orally and in writing to Director level and with external parties
- Ability to work effectively and efficiently under pressure and to tight deadlines
- Evidence of strong HR system functional expertise and a keenness to quickly gain a working knowledge of new technology
- Strong analytical and problem-solving skills
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: - 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: IT, People & HR