Performance and Business Manager

Are you a forward thinking individual dedicated to excellence, growth and innovation?
We are seeking a motivated and dynamic Performance and Business Manager to join our team!
Glyme Ward is recruiting a Performance and Business Manager who will develop and facilitate the local performance framework, ensuring timely and accurate data collection and submission., As the Performance and Business Manager you will co-ordinate the secretarial and administrative support to the wards. You will develop and facilitate the local performance framework ensuring timely and accurate data collection and submission.
You will also support the Ward Managers and Matrons in the routine management of staff sickness, annual leave, training, and performance management., + Responsible for the production, analysis and presentation of a range of routine and ad hoc performance and business reports for the team, ensuring that information provided is timely, relevant and accurate.
+ Develop regular audits of data quality and works with colleagues within Workforce to address data quality issues with a focus on continuous improvement.
+ Ensure KPIs are monitored rigorously, as per the financial plan for productivity and efficiencies, and where this isn't possible, to flag this at the earliest opportunity to the relevant senior managers.
+ Ensure discretion is always maintained as s/he will be privy to several confidential meetings and discussions at a senior level in the service.
+ To be responsible for building the electronic ward rota for nursing staff, ensuring appropriate skill mix, and considering requests, planned training and flexible working patterns.
+ To identify and provide analysis of hotpots/trends in the budget associated with rota and resources. Together with the ward manager, identify and implement mitigation for the future based on identified issues.
+ To oversee the use of annual leave and practices around time-owing, identifying, and escalating any patterns and trends to Ward Manager. Prompting individuals to remain within annual leave guidelines and ensuring time-owing accrued/owing does not exceed limits agreed with Ward Manager.
+ To line manage the ward administrator, ensuring ward managers and teams are provided with comprehensive, efficient, and effective administrative support.
+ To be responsible for the recruitment and induction of new administrative staff into the wards.
+ To oversee and ensure the completion of induction objectives for all ward staff including the reading of policies.
+ To manage clinical record keeping systems (existing paper based and electronic records) and ensure that there is a robust communication to support changes, user notices, enhancements, and system fault management.
+ To maintain and develop the systems for managing electronic and paper filing, personnel records, and communication within the team, including the maintenance of local spreadsheets for audit purposes.
+ Work with system providers and internal stakeholders to scope workforce system data cleansing, support and guide other users in data capturing and cleansing activities.
+ To be a central point of communication for the Ward Managers and Matrons, using own initiative to deal with phone calls and emails with appropriate actions and urgency. To also carry out ad hoc tasks as requested by the Ward Managers and Matrons.
+ Responsible for procurement and approval of items received, receipting and invoicing as appropriate to level of signatory (e.g., e-expenses and e-procurement)
+ Attendance at team meetings, acting as a meeting organiser and secretary.
+ Support the hospital in managing, tracking, and escalating existing equipment helpdesk calls.
+ Identify own training and development needs and undertake appropriate training / education as required.
+ Participate in an annual individual performance review process where objectives will be agreed, performance monitored, and personal development needs discussed.
+ Act responsibly in respect of colleague's health, safety and welfare following safe work practices and complying with the Trust's Health and Safety Policies.
+ Adhere to all Trust Policies as applicable.
+ All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
+ Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
+ Employees are expected to undertake mandatory and statutory training related to their role.
+ We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
+ We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values - safe, caring and excellent.
+ Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
+ Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you're excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
+ Excellent opportunities for career progression
+ Access to tailored individual and Trust wide learning and development
+ 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
+ NHS Discount across a wide range of shops, restaurants and retailers
+ Competitive pension scheme
+ Lease car scheme
+ Cycle to work scheme
+ Employee Assistance Programme
+ Mental Health First Aiders
+ Staff accommodation (please note waiting lists may apply)
+ Staff networking and support groups hosted by our Equality, Diversity & Inclusion team