Performance Coordinator

1. Ensure all on site activity and data is captured in a compliant and accurate manner in our corporate systems (e.g. IMS, S:/) in order for further analysis within the business. 2. As an Operational Performance Co-ordinator, you will be responsible for assisting in the monitoring and the reporting of all activities within the Water Logistics function. These include Water Quality activities, WL Performance and all associated legislative requirements associated with Agency Contract drivers. 3. You will be required to Assist in developing and implementing an effective control/scheduling system in order to ensure all requests are received, recorded, confirmed, scheduled, controlled and ultimately closed upon completion. 4. Responsible for developing updated procedures and a control system to able you to manage and report on all deployment activities for the Clean Water Tanker & Bowser fleet. You will be required to interrogate this system for the basis for verification of invoices in line with contractual arrangements which is valued in the region of £2m per year (driver & haulage) and subsequently using SAP SRM to process payments. Any discrepancies would need to be raised with supplier and information provided to document any errors. 5. You will be required to undertake reviews for each tankering activity undertaken in line with contractual obligations/SLA's & to provide of performance reports to the WL Performance Manager for review. 6. Liaise with Silver Centre's during operational incidents where required - receiving instructions and keeping Operational Managers informed on Water Logistics Activities. 7. Good understanding of EU Driver's hour regulations, DVSA requirements and all other information surrounding the operation of Water Logistics HGV fleet. To ensure on deployment of DCWW Vehicles to contract driver, all relevant and necessary paperwork & driver license checks are completed/documented in line with legal requirements to prevent a situation of non-compliance for the DCWW operation 8. Responsible for ordering equipment, chemicals, fuel, PPE, arrange servicing requirements and any other goods required by the WL Team. Ordering to be completed through SRM, quotations requested from framework suppliers and Purchase orders raised, processed and paid within SLA's. 9. Ensure that all necessary records are kept satisfying internal and external stakeholder audits. 10. Participate in an OOH standby rota and within a working pattern (this will be determined by demand - Monday to Friday 7am - 7pm)Who you'll work with Internal:

• Network Alliance
• Capital Alliance
• Smart Hub
• Water Quality Department
• Water Engineering
• Wider Distribution Team
• Production / MEI
• Business Assurance
• Finance
• Procurement
• CML Team
• Emergency Planning
• Transport
  
  Knowledge, Skills & Experience
• Experience with reactive logistic operations
• Good Interpersonal Skills e.g. building a rapport, listening effectively to others
• Evident drive for results - demonstrates interest and ability to learn new things, takes initiative, welcomes problems as challenges, finds solutions to problems
• Excellent problem solving skills
• Good communication skills e.g. clear and concise
• IT Skills including Microsoft Office packages
• Ability to work flexibly
Good to know
• You will be required to participate in a standby rota
• A full UK drivers licence is required for the role.
  
  Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.
To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company's required security objectives. We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve. In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for. Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT © Dŵr Cymru Cyf 2019. Job Segment: Compliance, Performance Management, Wastewater, Water Treatment, Engineer, Human Resources, Legal, Engineering

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
• Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
• Option to buy additional annual leave up to 5 days per year
• Enhanced employer pension contributions - Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Free on-site parking at all our sites
• Discount off all Welsh Water visitor attraction centres and gift shops
• Car-leasing scheme
• Health CashBack scheme
• An employee assistance programme for employees and their immediate family
Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment. Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest. Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.