Performance and Delivery Manager - CDC

An exciting opportunity has arisen for a Performance and Delivery Manager to join our Cancer Services Team

Mersey & West Lancashire Teaching Hospitals NHS Trust (MWL) is unique in having two Community Diagnostic Centres (CDCs) within the Trust, one at Southport and one at St. Helens, and a fantastic opportunity has arisen to join the CDC Administration Team.

The Community Diagnostic Centres provide a vital service to the community, as the early detection and diagnosis of a wide range of conditions can lead to earlier support and interventions which lead to better patient outcomes, reduced hospital stays and potentially save lives, particularly for those people with cancer.

The role is responsible for the reporting of the Trust's CDC targets including but not limited to activity, and quality targets including monitoring performance, benchmarking and triangulation.

You will be the accountable officer for setting of appropriate metrics and ensuring performance and progress is properly monitored and reported on to the appropriate committees., The post holder will work across both Trust CDCs and provide highly specialist analytical support to Service Leads throughout the organisation. The post holder will be responsible for operational and developmental work streams on which they will take the managerial lead.

An appreciation for how benchmarking can be used to identify opportunities for improvement and how to realise these opportunities through practical change is required.

The candidate will need to build effective relationships within the team, wider organisation and with our key stakeholders, ensuring regular reports are provided to meet their needs and improve their analysis and interpretation of diagnostic and CDC performance.

You will be a team player with excellent communication skills and a drive and energy to improve the patient experience.

Extensive knowledge of national CDC guidance, as well as NHS statutory reporting, data flows, commissioning processes, PBR and DH Central returns will be essential.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

Rated Outstanding by CQC Inspection August 2018

Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme