Performance and Improvement Manager

We are looking for a Performance and Improvement Manager to take a lead on the performance and quality assurance across Children and Education Service, the wider Council and within the Early Help Partnership. This will include playing a key role in the delivery of the national Supporting Families programme.

As Performance and Improvement Manager, you will champion inclusivity and diversity in the delivery of high-quality support to children, young people, and families.

You will be responsible for leading on the review and analysis of findings from case recording and practice which support the evidence of good outcomes for children and their families focusing on the impact of the help and support offered.

You will work alongside leaders to identifying service gaps, good practice and trends and patterns that can be fed back into strategic planning.

You will also have responsibility for the line management of the Supporting Families Practice and Performance team

You'll play a pivotal role in the development and alignment of the offer to families across a range of services and agencies with the processes and requirements of the national Supporting Families programme, creating an environment where every family feels valued and supported.

This position offers a unique opportunity to influence and make a positive impact in our diverse communities, ensuring that children young people and families individual needs are met.

Initially, this role is for a fixed period until March 2025, in line with current funding arrangements.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

In order to shape and deliver our services which offer help to children and their families in an effective way, we want to ensure that we have employees from a range of different backgrounds, identities and different lived experiences so that we are able to meet the needs of all the communities that we serve.

Our workforce data shows that men and people from minority ethnic backgrounds are under-represented at management level and encourage applicants from these backgrounds to apply. This does not prevent individuals with or without other protected characteristics as set out within the Equality Act 2010 from applying for this post.

You will be an inclusive leader who values diversity and promotes a culture of respect, collaboration and continuous improvement and who are committed to creating an environment where every individual feels valued and supported.

You will be an enthusiastic and culturally competent leader that can lead, transform and develop the service area to maximise service delivery and optimise performance.

You will have the ability to lead on planning and project management, providing valuable information and data with a strong emphasis on enhancing practice and performance and supporting individual needs.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans


• Are currently in care or have previously been in care


• If you consider yourself to be disabled or if you have a long-term health condition
  
  In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.


Our Values are:

• Open and fair: We are fair, open, and transparent.


• Nurture and develop: We help and encourage everyone to be their best and do their best.


• Engage and empower: We talk and listen to others, working together as one.


• Create and innovate: We embrace new ways of working to continuously improve.


• Own and be accountable: We work together to deliver the best services for our residents.


• Value and respect: We put diversity and inclusion at the heart of all we do.


About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

At Coventry City Council, we are embarking on an incredible journey to create a brighter future for Coventry's children. As a 'Good' Local Authority, we believe in pushing boundaries and delivering excellence for children and families. Our vision is clear, and our social workers are unwavering in their commitment to putting children and families at the centre of their practice.

Be part of our inspiring team, making a meaningful difference in the lives of Coventry's children. Together, let's create a nurturing environment where every child's potential can flourish., Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies