Performance and Intelligence Specialist Performance and Intelligence Specialist

The Data and Digital Team is responsible for SFRS's core data analysis and reports, both of which are used in support of service delivery and improvement. We also lead on the Digital Strategy and related IT projects and data governance; there are around a dozen people in the team at the moment. Our team played a lead role in modelling the response incident data that has enabled a significant shift of the workforce from this activity into community protection and prevention activities. We continue to be key in enabling the Mobilising Control function of the Service to enlarge its scope to cover other fire and rescue services. The Role Your role as our Performance & Intelligence Specialist role is to visualise and analyse service performance data and management information such as operational response data and community fire safety work streams, through to sickness and absence data. You will analyse and present this information to a high level of quality and in a format as required by the customer. You will also be a key person in making the following areas work happen:

• Support renewal of the Service's performance management framework, particularly around benchmarking, target setting for station and borough plans and annual update of service plans
• Take a lead on responding to requests for management information, provide national data returns and support Freedom of Information requests
• Work as part of the team that updates the Service's Community Risk Profile which is our assessment of the risks facing communities in Surrey based on our analysis of available data
  
  Substantial Tableau experience or equivalent visualisation software
• Knowledge of FME for the automation of data preparation
• Experience of database management, including writing SQL scripts
• Excellent data analysis skills and knowledge of data analysis systems
• Ability to accurately understand requirements and effectively work with others to deliver products in a timely way
• Self-motivation and ability to deliver regular reports without prompting
Are you ready to become an essential part of our team, working in a high-impact role that makes a difference in our community every day? If so, we look forward to receiving your application.

Surrey Fire and Rescue Service (SFRS) provides an emergency service that looks after approximately 1.18 million people spread across approximately 1,676 square kilometres in a county that includes several large urban areas. Surrey has also been found to have the highest concentration of trees in the UK. There are 103 kilometres of motorway, two major airports nearby and more than 1000 sites identified as posing high risk throughout the county. Surrey's Firefighters are trained to deal with a range of emergency situations, not just fires and road traffic collisions. These activities include working with other agencies to respond to widespread flooding and other water rescue incidents or dealing with emergencies that may involve hazardous materials. SFRS delivers services to ensure our communities are safer, whether it be preventing and protecting people from fire and other risks or responding swiftly and effectively to the emergencies that occur. At SFRS, we believe it is essential to embed our commitment to the Core Code of Ethics and particularly equality, diversity and inclusion, into every aspect of our work. This is a dual responsibility applying both to our outward facing, community-focussed activities and to our internal responsibilities to people and volunteers. Our vision is that everyone representing SFRS will be community role model. This include:
• Putting our communities first
• Integrity
• Dignity and respect
• Leadership
• Equality, diversity and inclusion
  
  The starting salary for this role is £40,296 per annum based on a 36-hour working week.
The position is offered on a 18-month fixed-term or secondment basis. Are you looking for a opportunity to develop your career in data analysis within an emergency service environment? We are excited to be hiring a new Performance and Intelligence Specialist to join Surrey Fire and Rescue Service's fantastic Data and Digital Team! Rewards and Benefits
• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources