Performance Officer

Calderdale Council, Claremount, Calderdale

Performance Officer

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Calderdale Council, Claremount, Calderdale

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 31 Oct | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: d4edf4c6a0a545948ce6fad0be25139f

Full Job Description

Please note: Internal at risk or redeployee applicants will be seen in the first instance. This is an exciting time to join the Performance and Business Intelligence Team. A performance management framework has been developed for the Council's mission and priorities, and the Vision for Calderdale in 2024. This is well supported utilising dashboard technology to give transparency to officers, members and citizens, on how the Council is performing. This role is vital in driving improvement in line with our aspirations and budget and will help shape the future council. We are looking to appoint an experienced person with a proven track record of performance improvement, and a good understanding of data extraction, analysis, presentation, visualisation and publication. Any successful candidate will be given full support to integrate into the team and organisation, by friendly and knowledgeable colleagues. The main duties of the role include:

  • Develop and implement standards and systems for recording and improving performance. Ensure our performance reporting is accurate and timely. Ensure exceptional performance is noted and escalated, using an outcome based accountability process; develop narrative that tells the story of how we are performing and what we are doing to improve.
  • Help the organisation understand the cost of performance and particularly improved performance.
  • Conduct high levels of business engagement and build relationships that cross boundaries, increasing transparency about the Council's performance. Offer challenge and support. Drive aspirational target setting within budgetary constraints.
  • Support Directorates such as Children's Services to respond to external inspections, internal self-assessments, and completion of statutory returns.
  • Benchmark and research best practice to help services improve. Participate and contribute to sector led improvement initiatives, particularly those using data intelligence.

    Disability Confident
  • About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

    As part of our Vision https://www.calderdale.gov.uk/vision/ we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub. We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.