Performance Officer

This is a key role in the Adult Community Mental Health Teams. The role provides support for Performance Improvement, aiding in the development of and reporting of all of the Trust's performance targets from team level and providing support to the teams in meeting these targets. · To support operational teams with the delivery of performance targets. · To monitor performance against Trust targets and give appropriate feedback. · To support the management and achievement of waiting time targets across the Trust. · To assist with the development and delivery of training for operational teams around the achievement of KPI targets., To work closely with teams to improve areas of performance, communicating the need for change and giving a clear vision of how this is to be achieved. To work closely with the IM&T Team and EPR Support Team, ensuring validity of data and developing accurate performance reports. To keep abreast of any prospective changes to the Performance Reporting agenda, for example the introduction of new access targets. To understand and be able to explain performance targets, that may be highly complex and specialist in their nature and communicate these in an understandable way to staff. To assist in the monitoring of CQUIN targets by liaising closely with the leads for these indicators and ensuring deadlines are met., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

The post-holder will require excellent analytical skills with experience of complex datasets, forecasting and reporting of organisational performance to Director Level. You will be expected to be highly numerate and have excellent communication skills.,

• Degree or proven graduate level ability or equivalent experience
• Evidence of ongoing professional development, Experience within large or complex organisation that necessitated working independently without day-today direction.
• Knowledge of national NHS priorities and targets
• Understanding of performance principles and processes and ability to translate into working practices
• Understanding of data sources and performance information for both the Trust and within the wider NHS and social care agenda
• Experience of analysis and interpretation of complex information from different sources., Create good working relationships and work effectively in partnership with key personnel.
• Ability to convey complex information in a clear and concise format.
• Proven report writing and presentation skills
Desirable criteria
• influencing skills to promote positive change., Ability to analyse and interpret complex information and reflect this graphically
• Ability to analyse and interpret complex information and reflect this graphically
• Excellent IT skills including Excel,Word, PowerPoint
• Expert knowledge of Paris
• Excellent eye for 'detail' and ability to proof read complex data within documents.
  
  are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Welcoming. Kind. Positive. Respectful. Professional. About us - Hertfordshire NHS Partnership Trust Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk..., Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional