Performance and Operations Manager

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values, We are looking for an experienced performance and operations manager to join the Women's and Children's Division at UHBW.
This role will be responsible for the effective management of the newly commissioned Children and Young People's Gender Service (South West) and other paediatric medical specialties within the Division of Women's and Children's Services. The post-holder, along with the General Manager for Children's Medical Specialties, will work closely with the Clinical Chair, Divisional Director/Deputy Directors, Clinical Directors, Heads of Nursing, Senior Nurse/Matrons, and Lead Clinicians to ensure the delivery of high-quality clinical services and the achievement of strategic and operational objectives, service improvement and performance targets.
The post-holder will manage a variety of clinical and administrative staff within the CYP Gender Service and hold the delegated budget for some services. Collaborating closely with colleagues across the portfolio of services, the post-holder will plan and co-ordinate resources to ensure achievement of service targets in line with the Trust Objectives.
The post-holder will be responsible for delivering delegated improvements within services to meet patient expectations, as well as ensure the required capacity to meet key clinical performance targets. Operational management is also an important part of the role in this group of clinical and supporting specialties., + Responsible for the day-to-day efficient and effective operational management of service areas, linking appropriately with clinical and multi-disciplinary staff in all matters affecting the delivery of core services.
+ Work closely with clinical and administrative teams to ensure clinic capacity relating to their services is fully and flexibly utilised to treat patients and to ensure both clinical requirements and Trust service objectives are achieved.
+ Ensure effective processes and procedures are in place to monitor and track performance within services.
+ Ensure facilities and other resources are available to meet service needs, including analysing and managing space requirements.
+ Develop and write policies and standardised procedures within own work area and ensure all policies and procedures are adhered to as required by the Trust.
+ Contribute to the development of strategic and service planning by preparing achievable plans aligned with service and Trust strategy.
+ Manage the analysis of data so the management team has access to timely and accurate information on all key performance indicators.
+ Undertake and oversee work to improve performance and service delivery, working with trust performance teams as required, using all available tools and methodology.
+ Liaise with other departments and members of the Trust to support the smooth running and functioning of the department/service., the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge., The post holder will participate in the weekly duty manager rota for the Children's Hospital, including the management of emergency and elective bed capacity and staffing.
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
· As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we're meeting our pledge.
· The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
· UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
· To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
· If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
· The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
· By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
· Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting