Performance Optimisation Lead

You'll be working closely with Sales Team Leaders, having direct input into optimising the end-to-end sales journey, identifying revenue opportunities and helping to guide the business towards success.

As a Performance Optimisation Lead, you'll collaborate cross-functionally with various teams within Think and across the Bionic Group, identifying areas for growth, assisting with initiative implementation, and delivering crucial insights. You'll be instrumental in driving, monitoring, and reporting on key business metrics, translating data into actionable insights that will be presented to stakeholders at all levels of the company.

We need someone who is proactive, forward-thinking, and comfortable making data-driven decisions. In this role, you'll be expected to anticipate challenges, find innovative solutions, and confidently present your findings in a clear, concise manner. Your work will directly influence the growth of the business, helping us hit crucial customer, revenue, and profit targets.

This is a pivotal role within a company that values teamwork, operational excellence, and continuous improvement. Think is entering an exciting new development chapter and within the role you'll play a central part in executing our growth strategy within a high-energy, private equity-backed business.,

• Collaborate with Think's Sales teams to optimise performance, identify new growth opportunities and assist with the rollout of key initiatives.



• Analyse long-term performance trends and present actionable insights to senior stakeholders, making recommendations for future work and initiatives.



• Take ownership of company-wide KPI reporting, ensuring accuracy and delivering clear insights that drive performance improvements.



• Oversee the maintenance and monitoring of marketing campaign data, helping to pinpoint target segments that drive profitability.



• Work alongside the tech team to develop the next phase of automation processes that streamline operations.
  
  As part of the market leading Bionic Group, Think Business is on a mission to make it radically easier for SME's to find finance. As part of our next phase of growth, we are looking to hire a highly motivated and eager Performance Optimisation Lead with experience in using a data led approach to drive performance improvement in a fast-paced business environment., You'll be able to demonstrate:


• Strong communication skills: Excellent verbal and written communication, able to present and communicate feedback in a clear, concise manner translating raw data into meaningful commentary to suit a wide range of stakeholders



• Attention to detail: A methodical eye for detail bringing seamless consistency and continuity to day to day KPI reporting.



• Data familiarity: Comfortable working with wide and diverse datasets, stitching together multiple sources, and breaking down complex information into digestible snapshots for various stakeholders.



• Excellent Organisation: Able to juggle multiple priorities, meet deadlines, and adapt to new requests quickly.



• Tech Proficiency: Adept using Microsoft Office, particularly Excel (pivot tables, Lookups, charts etc.). Experience with PowerBI and SQL is a bonus but not essential.


The key characteristics needed to succeed in this role will be:

• To be comfortable with change in a fast-paced environment



• A commitment to delivering the highest standards of work



• Ambition; keen to progress in your career and be rewarded for success



• The ability to thrive in a setting where both challenges and support are abundant, using feedback and obstacles as opportunities for growth



• An unrelenting desire to build upon a successful track record and an ability to quickly learn new processes



• Unquestionable appetite to learn, improve, win and share formula to success with others


Think maintains a culture that fosters personal growth, rewards success, and encourages continuous learning. The role presents the opportunity to be a key player in delivering our growth strategy, helping to shape the future of the business.

If you're ambitious, ready to learn, and eager to make a real difference, this is your chance to thrive and build a career with real potential for growth.

Bionic has over 850 people working across three office locations and four businesses; Bionic - London, Bionic Outbound - Luton, Think Business Loans - Chelmsford, and Smart - Field based agents.

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We're one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves.

Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward.

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.

Enhance your health & wellbeing

• Private healthcare cover



• Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies



• Eyecare scheme


Taking time away from work ️

• 25 days annual leave plus the 8 UK bank holidays, increasing with tenure



• 1 paid family/religious day of leave per year - following successful probation period



• 1 paid charity volunteering day per year



• Option to buy/sell up to an additional 3 days leave per year


Family matters: for the special moments

• Enhanced maternity, paternity or shared parental leave



• 2 days off for your wedding upon joining, and up to 5 days after 2 years' service



• Flexible working options & a hybrid work approach


Financial wellbeing

• Auto-enrolled salary sacrifice pension scheme



• Life assurance



• Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure



• Cycle to work scheme


Recognition

• Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success



• Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition



• Long service awards