Performance Partner Contract Support Lead

The role of the Contract Support Lead is integral to the implementation of the new Workplace Services Transformation Programme which has delivered a new and complex set of regional FM supplier contracts that are now in the delivery phase. The Performance Partner is a GPA strategic partner and is pivotal for GPA Workplace Services supporting the management of the new regional FM supply chain contracts. This is a key role within the Workplace Services Portfolio Management Team. Reporting to the Contract Manager the post-holder will be responsible for working autonomously to manage the day-to-day support, monitoring, and completion of actions relating to the delivery of the Performance Partner contract. This involves working closely with both internal and external stakeholders to assist and respond to enquiries relating to the Performance Partner services.,

• Provide contract management support and deputise for the Performance Partner Contract Manager.
• Develop a thorough understanding of the Performance Provider contract and associated workstream activities.
• First point of contact to respond and resolve first-level contract queries.
• Lead contract management monitoring activities relating to contract governance, contract management compliance, KPI monitoring, finance, and system support
• Co-ordinate and facilitate governance meetings and activities
• Lead workstream reviews to identifying areas of improvement and work with the Performance Partner to implement corrective actions or process improvements where required
• Work closely with the Performance Partner and GPA workstream leads providing contract management advice, reviewing performance, and demonstrating excellent analytical and problem-solving skills.
• Support the interim supplier-Pilgrim cost upload finance process.
  
  The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate.
We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.