Perinatal Mental Health Team Administrator

We have an exciting opportunity for an experienced Administrator to join the Berkshire Specialist Perinatal Team which provide mental health care to birthing population in the six localities of Berkshire. You will be a valued member of the Multidisciplinary team to interface across the service and our clients. The successful applicant will support the effective operation of the Perinatal Mental Health Service, providing high quality organisational, administrative and secretarial support to the MDT. You will be required to work with minimal supervision to provide professional secretarial and administration support to Perinatal Mental Health Service. As a valued member of the team, you will have good interpersonal skills and confident in operating a wide range of systems and process and also assist in the promotion of high-quality services whilst adhering to the Trust's Core Standards and Values.Main duties of the job 1. To undertake a range of clerical & administration duties within the Perinatal Mental Health Service in a sensitive and polite manner whilst providing a comprehensive & efficient clerical service to patients and clinical staff within the Trust. 1. To answer telephone calls into the service from our external agencies, patients, carers, staff and all other professional staff in a helpful, professional and courteous manner and to ensure all calls are dealt with politely and efficiently and rerouted where appropriate. 1. The post holder is expected to liaise effectively and professionally with all levels of staff, departments, external organisations and the public, dealing with confidential information in an appropriate manner. 1. The post holder is expected to act on their own initiative on a daily basis to ensure the effective running of the Perinatal Mental Health Service, prioritising their own workload with guidance from the administrative manager. 2. To be the first point of contact for the patients/clients when required. Receive telephone calls and visitors, taking messages and undertaking initial investigations and action when required and promote effective communication across the team

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
  
  Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites