Peripatetic Customer Service Adviser

This role will be based at Banbury Library, with an expectationthe staff member will providesupport to other libraries within a 25 mile radius, as and when needed.The staff member ensures that the library operates to the highest standards of customer service set by the Library Leadership Team. The role is customer facing and involves continual interaction with users of the library and library customer service advisers.The staff member delivers events within the library but will need to build and maintain relationships with the wider community.The role is detail oriented and involves performing administrative and clerical duties and organising library materials and information. This role is peripatetic and may involve work at other library branches to provide cover.

We are looking for a flexible,enthusiastic, and highly motivated person tolead and develop the role of the library within the community.You will be able to demonstrate a love of reading and the ability to enthuse others, whilst having the skills needed to work with people from all backgrounds, and accurately report to the Group Library Manager., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Oxfordshire has a wonderful balance between beautiful Cotswold countryside and quaint villages and towns against the urban dynamic of the world-renowned university City of Oxford and surrounding market towns.It is a thriving county with one of the fastest growing economies in the country with a rapidly growing science sector in and around the county and is the base for many national and internationally recognised companies and organisations. Oxford has good transport links to London and the rest of the country. Libraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources, and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.

• Culture of flexible working
• Technology tosupport agile working where role permits.
• 25 day's holiday p.a. plus bank holidays
• Option to 'buy' additional holiday.
• Employee Assistance Programme including access to health and wellbeingsupport.
• Membership of the Local Government contributory pension scheme, with an employer's contribution of up to 19.9%
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities tosupport your ongoing development.
Ourcommitment to: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all. Ourcommitment to: Guaranteed Interview Schemes As a DisabilityConfident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are alsocommitted to helping andsupporting those transitioning from HM ArmedForces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Ourcommitment to: Safeguarding Oxfordshire County Council arecommitted to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers toshare thiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments. Ourcommitment to: Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.