Personal Assistant

The post holder will be required to provide a comprehensive, confidential, efficient and effective secretarial/administrative support to the Associate Director of Nursing and Patient Experience with additional support to senior managers within the Adult Mental Health Directorate as and when required.
To ensure that all expected requirements are carried out efficiently and in a timely manner to facilitate all aspects of the day-to-day management of the service.
To have confidence and the ability to work on own initiative with minimum of supervision., To receive in and record all aspects of incoming mail (postal, email) ensuring that all urgent issues are brought to the Associate Director's attention for immediate action. Use initiative and take action on aspects of mail that require further enquiries before passing to the Associate Nurse to respond.
To deal with a variety of incoming telephone calls in a professional manner and record appropriately, using initiative to deal with matters where possible, taking messages and redirecting calls as appropriate. This may include dealing with service users and their relatives in distressed circumstances. In these instances, the use of tact and empathy is essential.
To produce a variety of documents, letters, memos and reports using Microsoft Office and other IT packages as requested. Typing can be by audio, manuscript, copy or dictation.
To manage and maintain the Associate Director's electronic diary and utilise his/her time in the most effective way. This will involve the exercise of tact and persuasion to ensure that, as far as possible, the Associate Director's availability takes priority. Where appropriate, manage the diaries of other members of the Mental Health Care Division Management Team in the same way.
To have overall responsibility for administration of meetings such as organising dates, times, venues and order refreshments as required. Prepare agenda and papers for all meetings chaired by the Associate Director and ensure that all paperwork pertaining to these meetings is available and distributed on time. Attend these meetings and produce
minutes within agreed timescales. Ensure minutes are circulated once ratified to appropriate group.
To maintain a Bring Forward system to ensure that all papers and agendas are ready for meetings at which the Associate Director attends.
Ensure a system is in place to follow up any outstanding queries, comments and actions. Retrieve these issues on a weekly basis and take relevant action, ensuring that the Associate Director is kept aware of actions taken at all times.
Please refer to attached Job Description for full list of duties and responsibilities.
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We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team or email [email protected]) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Flexible working requests will be considered for all roles.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.

An exciting opportunity has arisen for a Permanent position of Personal Assistant to the Mental Health Care Division Senior Leadership Team based at Kings Business Park, Prescot
The hours are full time 37.5 per week, Monday to Friday 9 am to 5 pm.