Personal Assistant

We have an excellent opportunity to employ a permanent, full-time band 4 Personal Assistant (PA) / Administrator to join our team. The role is to provide PA support to the Access & Community Clinical Business Unit (CBU) and Managers within services across Community in North Cumbria. You will work closely with the CBU administrative team to ensure operational aspects of services run efficiently You will be expected to provide PA / admin support to the CBU leadership team as well as supporting Clinical Managers where required, The Access & Community CBU within North Cumbria supports the delivery of community based mental health services to people of all ages. The Clinical Business Unit is made up of several Clinical services each headed by a Clinical Manager and each containing its respective administration team. The CBU leadership team oversees and manages all operational, clinical and service delivery aspects of these services.

You will need to be highly motivated, enthusiastic with a 'can do' attitude and have previous experience of working in a personal assistant / administrative role at a similar level., You will possess excellent organisational, secretarial and communication skills. You will need to proactively manage diaries with utmost discretion, anticipating the needs of the Leads. The ability to effectively prioritise constantly changing workloads is a must, as is the need to act on your own initiative. You will arrange and take notes at meetings and must be able to take and accurately transcribe notes from complex discussions. You must also be proactive to follow up on actions from the meetings and collate papers for circulation. You will have extensive working knowledge of Microsoft Office applications including Excel, Word, Outlook and Teams and how they are used in an office environment. You will possess up to date administration skills and be able to demonstrate excellent attention to detail and accuracy in your work. You will have excellent communication, negotiation, and organisational skills with the ability to work within agreed parameters with minimal supervision managing competing priorities to complete tasks and work requests. You will undertake a wide variety of complex admin tasks including coordinating training courses, monitoring tasks within the central inboxes and maintaining service-specific records.,

• Educated to GCSE Level or Equivalent Audio typing qualification or relevant demonstrable experience Typing / word processing qualification or relevant demonstrable experience, Proven organisational skills. Ability to make judgements involving facts or situations. Ability to exercise judgements when dealing with requests and queries. Excellent communication skills. Ability to manage competing priorities. Ability to work under pressure and to tight deadlines. Ability to work within agreed parameters and with minimal supervision. Proven ability to work as a key member of a team.
knowledge and experience Essential
• Knowledge of Microsoft Office packages. Experience of full range of secretarial procedures, including diary management and arranging and servicing meetings. Knowledge or experience in the commissioning of the designated CBU area
Personal characteristics Essential
• Flexible, enthusiastic and committed, with the ability to work with and through others to achieve results. A professional manner. Diplomatic and politically sensitive. Ability to maintain confidentiality.
  
  We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.