Personal Assistant (PA)

Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system – a goal that everyone wants to achieve. Whatever your role, you’ll be playing your part in creating new energy solutions that are great for customers, and great for the environment.
Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome – as an inclusive workplace, our employees are comfortable bringing their authentic selves to work., This is an exciting time to join Ofgem as a Personal Assistant (PA) and be a key member of a busy and collaborative EA/PA cohort. This role puts you at the heart of the organisation providing a full range of secretarial and administrative support to 2/3 Deputy Directors within the portfolio assigned. The successful candidate will work closely with other Executive Assistants (EAs) and PAs across their directorate and have exposure to a wide variety of projects and people and will have plenty of opportunity to learn, grow and make the role your own.
The role offers lots of autonomy, so we are looking for someone who is proactive and confident enough to challenge the status quo and change the way we do things. At the same time, you will be part of a collaborative and experienced team who are ready to support and train you.
You are likely to work at a senior level as a Personal Assistant or Team Administrator. Highly organised and able to work in a fast-paced environment with changing priorities. Good interpersonal and networking skills are essential, and you will be ready to cooperate closely with others. A high level of proficiency in MS Office (Word, Excel, PowerPoint, Teams) is essential., This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability, Experience and Technical skills.
1. When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
2. As part of the application process you will need to complete and pass the online Civil Service Work Strengths Test. More information on preparing for this test can be found here.
3. You will also be asked to provide a 1250 word ‘supporting statement’ evidencing how your experience meets the essential and desirable criteria on the attached role profile. Please ensure you demonstrate clearly how you meet each of the person specification criteria. Or to apply for this role, you are required to submit a CV and answer the application questions. At sift, your CV and answers to the application question should cover the criteria against the essential and desirable person specification criteria (Experience) contained within the role profile.
4. Shortlisted candidates will be invited to interview where they will be assessed using behaviours-based questions and a selection of technical questions specific to the role.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

+ Experience of providing administrative support in a fast-paced environment. Planning, organising, and prioritising where priorities are constantly changing. (LEAD)
+ Good interpersonal and networking skills with the ability to communicate with staff and industry contacts at all levels.
+ Proactive and able to work with minimum supervision.
+ Demonstrable ability to work as part of a team.
+ Highly Proficient with the MS Office suite (ideally including OneNote)., + Seeing the Big Picture
+ Communicating and Influencing
+ Managing a Quality Service
+ Delivering at Pace

Technical skills
We'll assess you against these technical skills during the selection process:
+ Please refer to the Candidate Pack attached for full details.

Alongside your salary of £24,623, OFGEM contributes £7,133 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.