Personal Assistant (SCAAS / NEURO)

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking 'what matters to you'.
We're passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated as it will lessen your chances of success in securing an interview with us ., · To provide a full confidential, administrative and secretarial service to senior team members including the Clinical Lead, Consultants and team members who prescribe medications (including wider CAMHS Management as requested)
· To ensure the timely and safe recording of prescriptions, establish and manage systems to monitor which patients require appointments and direct queries regarding medications.
· To work as a member of the wider SCAAS and Neuro administrative team to ensure service delivery and adequate cover is provided
· To project the professional image of the business through demonstrating excellent customer care in all activities
· To adopt a constantly flexible approach to ensure that objectives are completed efficiently and within given timescales
· To maintain confidentiality at all times, The successful candidate will support senior team members including medics to:
+ Upload prescriptions
+ Answer telephone calls
+ Support the development of systems to safely manage medication
+ Liaise as needed with other members of the administrative team to ensure the effective running of systems

This is an exciting opportunity to join a developing multi agency team comprising Paediatricians, Psychiatrists, NMPs, Clinical Psychology, Speech & Language Therapy and Occupational Therapy. This new team is hosted within the Children & Young People Service (CYPS) Directorate and education colleagues to enable multi agency care planning.
We are looking for a dynamic and motivated team member who has extensive experience of supporting senior team members within an MDT. Evidence of working effectively alongside colleagues and team members form partner agencies. The successful candidate will have strong administrative and communication skills.
You would be part of a wider group of administrative personnel who work collaboratively to manage different streams of work, and to drive forward quality improvement initiatives.

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
+ 89.7% believe they are making a positive difference to patients/service users;
+ 73.3% would recommend the organisation as a place to work;
+ 82.4% agree that care of patients and service users is the organisations priority;
+ 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
When joining us, as well as becoming part of a team that makes a difference, we also offer:
+ Free car parking at many of our sites
+ 27 days leave plus bank holidays, increasing up to 33 days with long service
+ A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
+ A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
+ Generous NHS pension and enhanced pay when if you work unsocial hours
+ Flexible, family friendly and agile working opportunities
+ Recognition and long service awards
+ Fast Track physiotherapy
+ Our Wellbeing line
+ Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.
For more information please see the attached 'Additional Information for Applicants' document.