Personal Assistant to Unit Director for Surgery and Cancer Services

Title: Personal Assistant to the Unit Director of Operations for Patient Access and Clinical Support Services and Unit Director of Operations for Surgery and Critical Care - Band 5
Base: RNOH Stanmore
Hours: 37.5 hours (full-time)
We are looking for a professional and skilled administrator to bring their ideas and postivity to support and develop business admin functions for two Unit Director of Operations for Patient Access and Clinical Support Services and Unit Director of Operations for Surgery and Critical Care.
This is an exciting role giving the individual the opportunity to work with senior staff across the whole Trust and the clinical and operational teams within the Divisions.
There is freedom to develop new systems, leading and establishing a small team of admin to ensure continuity and robustness of business admin functions., The post holder will be responsible for ensuring the smooth and effective day-to-day management of the Unit Directors of Operations including all administration and related processes, including setting up functions in the Division.
Leading on delegated projects and / or supporting teams to ensure that the portfolio of tasks/projects is planned managed and delivered effectively; and be a key member of the team whose overarching purpose is to deliver, enable, promote and support the Trust goals and strategic ambition through strong operational management.
Cover all aspects of secretarial administrative and organisational support; take minutes of meetings, draft agendas, collate and distribute meeting papers
Prioritise all correspondence, emails and enquiries and ensure the Unit Directors of Operations are made aware of matters requiring immediate attention. Where appropriate, initiate actions demonstrating a high level of judgement around confidentiality and priorities.
Manage and maintain the smooth running of the diaries, arrange meetings, appointments, and organise events for the 2 Unit Directors of Operations.
As well as being an excellent administrator you will be a good team worker with the ability to motivate and communicate with a wide range of colleagues., RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art
inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk, The post holder will work as a proactive member of the team providing high quality secretarial and administrative services to the Unit Director of Operations for Patient Access and Clinical Support Services and Unit Director of Operations for Surgery and Critical Care.
The post holder will possess excellent communication and interpersonal skills and will be capable of working effectively under pressure. They will have excellent secretarial skills and a high-level working knowledge of all Windows and Microsoft based systems, as well as a confidence in dealing and managing new software systems as they arise.
The post holder should be capable of working to schedules and using their own initiative, whilst maintaining a high level of confidentiality and discretion at all times.
The post holder is responsible for supporting the Unit Director of Operations for Patient Access and Clinical Support Services and Unit Director of Operations for Surgery and Critical Care. managing multiple complex diaries, making high level decisions on diarised commitments, to be responsible for collating and managing complex documentation, taking minutes of large meetings with rapid turnaround, and dealing with correspondence and supporting the team to ensure they function efficiently and effectively.
The post holder will act as the first point of contact for patients, public, staff and members of external organisations. The post holder will also be the first point of contact for the Unit Director of Operations for Patient Access and Clinical Support Services and Unit Director of Operations for Surgery and Critical Care. The post holder will be required to liaise and communicate with senior professionals and managers from within the Trust, and externally., The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
RNOH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of RNOH will have their original documents verified using this technology.

Please note in order to progress your application, your data will be processed by our 3^rd party recruitment providers - North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust.
The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients
+ Rated Good by the CQC
+ Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility
+ Our Research and Innovation Centre works closely with our main academic partner, University College London
+ Recognised as a centre of excellence, leading on national initiatives, such as the Getting It Right First Time (GIRFT) Programme
+ Further major redevelopment underway across the Stanmore site - improving and modernising our facilities to maintain our position as the UK's leading centre for orthopaedic medicine
+ In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country
+ Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts.
This is a great time to join us and play a critical role in the next stage of RNOH's journey to achieving an outstanding CQC rating.
Our aim is to remain a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS. To do this, we have four core values that underpin everything that we do. We use our values to help ensure that we are always focused on the things that our staff and patients believe are most important:
+ Patients first, always
+ Excellence, in all we do
+ Trust, honesty and respect, for each other
+ Equality, for all
Our annual staff survey results have been improving year on year, with our staff telling us that their experience of working at the Trust is getting better and better. They also indicate that our staff feel very loyal to the RNOH and committed to its role in providing the very best care to our complex patient group. We hope that we can welcome you to our growing team soon., The RNOH operates a Smoke-Free Policy. Smoking is not permitted on any of the Trust's premises (including the grounds that those premises are sited on) or in any Trust owned vehicle.