Personal Claims Consultant
Nhbc
Personal Claims Consultant
£42000
Nhbc, Milton Keynes
- Full time
- Permanent
- Remote working
Posted 3 weeks ago, 22 Aug | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 8c2a669510674c61805c07af19cb0273
Full Job Description
- Equalised maternity, paternity, adoption leave and pay for all new parents
- Identify emerging large and complex claims in area and refer them to the Specialist Claims Consultants at an early stage.
- Contribute to shaping the claims strategy and project plans on large and complex claims.
- Act as the main point of contact for customers on large and complex claims where NHBC are undertaking repairs.
- Manage customers' expectations, explaining decisions succinctly and well, and detailing what will happen to deliver the claims solution.
- Ensure complaints are managed in a timely and pro-active manner, with adherence to required timescales and regulatory requirements.
- Identify, own and manage the risks involved in running our business appropriate to the role in line with NHBC policies and procedures.
A background in insurance claims handling. - Project Management experience.
- Strong written and verbal communication skills.
- Forward thinking skills.
- Organised.
- Claims Processing: 1 year (preferred)
Salary: £38,000 - £42,000 depending on experience plus 10% bonus. - This role is subject to additional IDD checks
- 27 days annual leave (plus bank holidays) and a holiday purchase scheme
- Generous pension scheme, with an employer contribution of up to 10.5%
- Life Assurance (x4 salary)
- Subsidised private medical insurance
- Cycle to Work scheme
- Employee discounts platform, including gym discounts, Additional leave
- Bereavement leave
- Canteen
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Work from home
- Monday to Friday
What you'll be doing
Education and Qualifications
Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you.
Your future with us
We have lots of fantastic examples across our business of people who are building their career with us. We are huge advocates of internal mobility and work hard to retain our best talent. We offer exceptional personal development and career progression opportunities. If you're ambitious, driven and hard-working you will succeed with us. We'll support you with full training, ongoing development, and the opportunity to gain recognised qualifications and professional memberships.,
Working Location: Milton Keynes
At NHBC we are proud to be unique. No other organisation in our sector combines the variety of services and scale that we offer. As the market leader, our name is synonymous with new home warranty and insurance. Our people are driven by our core purpose to raise standards in housebuilding and protect homeowners.
Why you should join us
We are a modern, lifestyle and family friendly employer who are in a period of rapid growth, investing in technology, data and new ways of working. We need passionate, talented and driven people to join us on this journey.
We encourage our colleagues to work flexibly. We don't promise we can offer you exactly what you want, but we are always happy to talk flexible working.
What we offer:
Schedule: