Personal Health Budgets (PHB) Peer Lead

The NHS Long Term Plan made a clear commitment to expand personalised care and personal health budgets, with a specific expectation that personal health budgets will be offered within mental health services.
Personal Health Budgets are closely aligned to one of the central strands of service transformation in mental health: Recovery. As a highly personal journey recovery depends on services being able to develop individually tailored approaches.
In East London, we are in the process of expanding our use of Personal Health Budgets (PHB) to support recovery in our secondary mental health pathway to Newham and Tower Hamlets ELFT treatment and recovery services, building on the successful implementation in City and Hackney.
We want to ensure that the process of expanding the use of PHB is guided by the service user voice and the process is fully co-produced.
This exciting role, will be focused on working alongside the PHB Project Team in the implementation of PHB in the three inner boroughs of North East London ICS - City and Hackney, Tower Hamlets and Newham.
We are looking for a PHB Peer Lead who has lived experience as a service user and ideally of the personal health budget process., The post holder will be responsible for:
1. Supporting the co-ordination and facilitation of agreed projects at a local level ensuring that personal health budgets are promoted as an important part of the wider personalisation agenda and supporting service users to meet their own unique goals.
2. The successful delivery of projects to the required quality and standards.
3. Being an active member of ELFT PHB Steering Group providing an update regarding progress of implementation across the three boroughs.
4. To support and facilitate teams and individual members of staff in improving their knowledge of PHB (via training and coaching skills).
5. To coordinate the collection and presentation of the agreed data and measurements including staff and service users feedback and evaluation.
6. Contribute to a newsletter promoting personal health budgets and sharing local case stories., Clinical
- Effectively communicating the PHB process across all stakeholders ensuring the implementation within clinical systems.
- Being a positive role model for the benefits of PHB implementation in the service users recovery pathway.
- Being a positive advocate for the wider personalisation agenda and emphasising the clear links with DIALOG, care planning and resource acquisition.
Policy & Service development
- Providing support to teams in implementation of PHBs on both an individual, team and directorate.
- To ensure service development remains co-produced.
Management
- Act as a role model for the team ensuring the Trust standards are achieved by promoting a positive, professional, friendly, communicative, and motivated and "can do" attitude to maintain an effective and efficient environment.
Performance and Quality
- Prioritise own workload and resolve appointments and work scheduling conflicts.
- Maintain project documentation and audit documents at regular intervals and make relevant updates.
Financial and Physical Resources
- Maintain a healthy and safe working environment for self and colleagues.
- Maintain a working knowledge of emergency procedures and escalate issues affecting service delivery as necessary.
- Contribute to development initiatives.
Making Things Better
Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don't stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services.
We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel.
Our Community
We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care.
Aiming High
We were rated 'Outstanding' by the CQC in 2016, were proud to be rated 'Outstanding' again in 2018 and continue to be rate 'Outstanding' in 2021.. We were named in the HSJ's Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018.
Staff and Service Users United
We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us.
We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients.
Diversity
ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.
Other reasons to apply
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.
As part of the relocation scheme we presently have, the Trust could support you with offering up to £10,000 for removal and associated expenses. This is subject to change and terms and conditions apply.

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations., Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.