Personal Shopping Manager (Mat Cover, 12 Month FTC)

Reporting to the VP, Global Sales, the Personal Shopping Manager will lead our fantastic and motivated personal shoppers with a real focus on training, upskilling, mentoring, and leading by example to ensure we meet Threads' aspiring sales growth plans. Working as part of a wider management team, you will be responsible for ensuring that your team of up to 15 direct reports accelerates in sales and client focus, proactively developing the VIP client portfolio and strategically developing the Threads value proposition. You will be a natural leader who is commercially focused, as well as a confident decision maker and influencer.

• Seasoned luxury sales & high networth client leadership
• E2E customer journey management, with a data-driven and analytical approach
• Experience in driving & managing change in a rapidly growing team
• Comprehensive understanding of growing a luxury business across multiple platforms
Technical Abilities
• Curiosity to embed a test-driven sales culture, using data to increase efficiency and sales output
• Ability to manage across many different platforms seamlessly
• Strong understanding of sales operations to support with problem- solving, Experience leading sales teams within an evolving business environment
• Well established experience within luxury and high net worth client base
• Commercial, entrepreneurial leadership mindset
• Natural appetite to work in a fluid, dynamic start-up style space
• Motivated and excited by growth potential, We are a Disability Confident Employer, and have committed to the recruitment and continued employment of people with disabilities. We are working towards improved employment practices to ensure those with disabilities receive full and fair consideration for all types of vacancies as well as for training, career development and promotion. Our goal is to be recognised as an employer providing employment opportunities for people with disabilities.
  
  Threads is a creative, luxury fashion personal shopping and commerce business. Through social and chat-based media, we inspire our international client base to discover the rarest luxury items. We then search the globe to procure them for our clients; this is the future of retail.
About Threads: Want to help build the future of luxury fashion commerce? If so, you've come to the right place. Threads is a creative, luxury fashion personal shopping and commerce business. Through social and chat-based media, we inspire our international client base to discover the rarest luxury items. We then search the globe to procure them for our clients; this is the future of retail. Threads is in Tech City's Future Fifty programme which recognises some of the UK's growing businesses, pioneering the best luxury shopping experience in the world!


• Private Medical Insurance plans
• Denplan
• Eyecare Vouchers
• Pension
• Staff discounts
• Enhanced Parent Program + Parental Leave
• The Inclusive Threads DE&I Program
• 25 Days Holiday
• Paid sick leave
• Flexible working
About Threads: Want to help build the future of luxury fashion commerce? If so, you've come to the right place.