Personal Tax Consultant

To provide an excellent level of service whilst working with clients across a range of industry sectors, including sole-traders, partnerships, and limited companies. This role will be reporting directly to the Tax management team and you will be a key member of the team in its day-to-day performance, taking an active role in billing and additional ad hoc tasks. You will be focused on delivery of work in line with budgeted recovery rates and are responsible for ensuring that our clients receive the best possible client experience; proactively searching for opportunities to add value. You will also utilise and further develop your skills to assist your less experienced colleagues to harness a culture where the team and clients continually thrive. To be an ambassador of the firm's values. Key Objectives

• Managing the tax compliance work on a client portfolio.
• Preparation of tax returns.
• Preparation of P11D forms.
• Dealing with routine HMRC correspondence.
• Taking ownership of your ongoing work to ensure it is completed within the firm's timeframes and communicating with the client and manager if there are delays to the expected turnaround.
• Look for opportunities to assist the team with reviews and/or timely delivery of feedback to junior colleagues to help them develop and 'get the job done'.
• Building and maintaining relationships with clients through direct contact via telephone and email.
• Good working knowledge of key software.
+ Ensuring knowledge is always kept up to date + An understanding of how to complete key data and reporting + Be able to advise and assist clients on software implementation.
• Respond to client queries promptly, including research and preparation of technical responses to client queries for the management team.
• Liaise with partner and management group to cover issues in the office and with clients coming up with solutions to these.
• Start to attend networking events to represent the firm.
• Take initiative on firm training issues and development.
• Offer support to training buddies and oversee them for technical support and support mangers with technical aspects.
• Demonstrate commercial awareness and ownership of the job's budget and recovery.
• Take an active role in team meetings and discussions.
• Complete ownership of your own time and work with effective reporting and communication with your managers.
• Consistently demonstrating going the extra mile for clients to exceed their client service expectations.
• Respond to client queries promptly dealing with accounts matters themselves.
• Support and develop junior members of the team.
• Maintain your technical knowledge through CPD.
• Assist with administrative duties as required by the firm.
  
  Good personal motivation, organisational skills, and the ability to manage your own workload.
• Flexibility and approachability under pressure.
• You must be proactive, tenacious, and always show initiative.
• Good attention to detail and a high degree of accuracy.
• The ability to communicate confidently, clearly, and effectively at all levels including ensuring the partner is aware of any client issues.
• The ability to work closely with other members of the team and management team.
• A learning mind-set with the ability to receive feedback to implement corrective advice ensuring achievement of key objectives and service delivery to clients.
• A high level of professionalism to deliver client service excellence.
• The ability to build excellent relationships with all colleagues through role model behaviour in line with the Firm's culture and strategic objectives.
• The ability to multitask and meet deadlines when required.
• Effective delegation and time management.
• To understand when it is necessary to escalate either technical or client experience issues to the partner or support specialists.
Key Knowledge & Behaviours
• Planning and organisation.
• Self-motivation.
• Flexibility and adaptability.
• Excellent client service.
• Familiarity with the Milsted Langdon IT systems.
• Familiarity and an understanding of the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering and the Health and Safety at Work Act.
• Professional, personable, presentable, and punctual.
• Good technical knowledge of accounts preparation and tax compliance.
• Familiarisation with personal and business tax regulations, plus VAT and PAYE.
• Full driving licence, plus unrestricted access to a car.
• Organised, accurate, and able to plan the use of time efficiently.
• Strong interpersonal skills in dealing with both clients, team members and colleagues.
• Excellent communication skills., Preferred ATT and/or AAT Level 4.
  
  Milsted Langdon LLP, originally established over 35 years ago, is one of the leading independent firms of Chartered Accountants and Business Advisers in the Southwest. We have offices in Taunton, Bath, Bristol, London, and Yeovil.
At Milsted Langdon we offer professional excellence, working with clients across a range of industry sectors, including sole traders, partnerships, and limited companies. Our roles provide opportunities for growth and career progression, as well as learning, a good work-life balance and personal development