Pharmacy Application Analyst - EPR Programme

As a Pharmacy Application Analyst you will work closely with Pharmacy colleagues to ensure current workflows, processes and procedures are configured appropriately within the new Devon-wide Epic EPR system that will be implemented across Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust., What You'll Do:
+ Configure with Precision: Work within dedicated teams to configure your assigned module, ensuring it meets best practice standards and integrates seamlessly with other modules.
+ Learn and Grow: Receive comprehensive training while on the job, mastering new systems and technologies in a fast-paced environment.
+ Drive Excellence: Apply your IT, clinical, operational, or administrative knowledge to enhance patient pathways and deliver high-quality EPR solutions, + Maintain regular communication with other configuration teams and relevant supplier staff.
+ Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience.
+ Work with Principal Trainers to ensure awareness of build development and changes.
Analytical Judgement
+ Analyse and review test progress and variances to define recommendations to maintain schedules and raise any risks or issues highlighted through testing to the appropriate level.
+ Investigate end users' preferences and populate databases as part of the configuration process.
+ Be an expert in the application area, troubleshoot problems and address questions from end users regarding the application
Planning and Organisation
+ Be responsible for own area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines.
+ Initiate, arrange, chair and/or participate in meetings between Trust staff (including senior Trust staff) to discuss workflows and/or areas of concern and/or take notes of any action points.
+ Chase colleagues and Trust staff to provide information in a timely fashion to enable deadlines to be met.
Physical Skills
+ Advanced keyboard skills
+ Patient and Client Care
+ Contact with patients is incidental, although there may be work required in clinical areas to understand current and proposed processes effectively.
Finance, Equipment and other Resources
+ Ensure compliance to relevant standard operating procedures, policies and change control mechanisms
People Management and Training
+ Responsible for the safe use of IT equipment issued by the Trust i.e. Trust Laptop and related hardware
Information Technology and Administrative
+ Delivers specialist training and demonstrations to staff.
+ Work with the report writers in the Configuration Team and the BI Team to ensure the application produces all reports required by the department.
+ Ensure that all generated documentation is fit for purpose, accepted and retained in line with Trust processes
Research and development
+ Work with the testing team to develop test scripts against patient scenarios across patient pathways and interfaces to other systems in accordance with the Testing Manager's instructions.
+ Ensure testing activity is completed and tracked on a regular basis and is consistent with published deadlines
Freedom to Act
+ Work in a complex and unstructured multi-disciplinary environment and be able to act with minimum guidelines. Be an expert in the application area;
+ Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate
+ Assist with training colleagues in the application area and deliver specialist training when required
+ Handle change management issues professionally and sometimes in hostile or antagonistic situations where there is resistance to change
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
+ We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
+ Please read the job description and tailor your application to reflect the role
+ Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
+ It is your responsibility to assist us in the timely receipt of appropriate references
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

This role would suit individuals who are currently working as Pharmacy Technicians or Junior Pharmacists who have a particular interest in the digitalisation of pharmacy workflows.