Pharmacy Clinical Trials - Administration & Clerical Officer

This is an exciting opportunity for a conscientious, enthusiastic and motivated person to provide clerical administrative support to the pharmacy clinical trials service at the University Hospitals of Leicester (UHL)., This is an interesting and varied role and involves supporting the service through daily activities within the busy pharmacy clinical trials environment., Please see the attached Job Description for a comprehensive list of responsibilities. The below list represents an outline of the main duties and responsibilities.
+ Respond to, and ensure internal and external telephone calls are dealt with in a timely, polite and courteous manner.
+ Monitor and manage a shared email box and calendar.
+ Record and update data on the relevant clinical trial documentation/computer systems.
+ Accept the delivery and process all incoming post and clinical trial materials.
+ Carry out required environmental checks of the clinical trials under supervision of the technical staff.
+ Raise record and issue invoices for the clinical trials services to ensure regular income is collected and deal with financial discrepancies.
+ Produce regular reports from databases to monitor performance indicators/metrics, local processes and compliance.
+ To report any employment or staff issues of concern.
+ To assist in the induction and training of all staff .

This role will be based at the Leicester Royal Infirmary; however the successful candidate may on occasion be required to work at other sites.
You will need to have completed a NVQ3 in Business Administration/Customer Services, RSA3 or have the equivalent experience to meet the criteria listed on the job specification.
You will also need to have the relevant office administrative/clerical experience for this exciting role?, The successful candidate will need to show focus on attention to detail and have good communication and IT skills.
A confident courteous telephone manner is required as well as a willingness to learn new systems of work.
A Pharmacy Stock Management qualification is essential to perform duties outlined in the job description.
If you do not currently have this qualification but meet other criteria and you are the preferred candidate, as a requirement of taking the post, it will be mandatory that you complete this course within 6 to 9 months of being appointed. Training will be provided to support and develop you to complete the course to ensure you are able to fulfil all requirements of the role.
As part of this role you will be expected to show initiative, be able to work independently and at the same time be a good team player.
For workload to be managed and deadlines to be met, is is essential for you to demonstrate, that you are efficient and well organised.
You will also be required to be professional, demonstrate sensitivity and maintain confidentiality at all times.
If you think that you meet the criteria for this post then we would love to hear from you.

We are one of the biggest and busiest NHS trusts in the country, incorporating the Leicester General, Glenfield and Leicester Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our vision is clear: to be leading in healthcare and trusted in communities. The values we hold as we work towards our vision are vital: we are compassionate, we are proud, we are inclusive, and we are one team. We are UHL. Our values are the foundation of a positive culture, and we will work to ensure they translate into an everyday reality for all.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.