Pharmacy Technician - Burgess Hill Villages PCN

The post holder will work with an established Clinical Pharmacist team across the PCN and will be assigned a lead clinical and operational contact. This post is part of the Additional Roles Reimbursement Scheme for Primary Care Networks funded by NHS England and includes funded access to the Primary Care Pharmacy Education pathway pilot for pharmacy technicians. The ambition is to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. The post holder is a Pharmacy technician, who acts within their professional boundaries, supporting pharmacists in general practice to ensure effective and efficient use of medicines. In this role they will be supervised by a pharmacist who will develop, manage and mentor them. The Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories. Please note that if we receive a high volume of applications, the advert may close early. Main duties of the job The post holder will work as part of a multi-disciplinaryteam and this role involves provision of technical support for the pharmacyservice to ensure professional operational standards and excellence inpharmaceutical care and safety are maintained. The role will support the practices within Burgess HillVillages PCN to ensure the delivery of safe, effective and efficient systemsfor medicines related clinical correspondence; repeat prescribing, medicinesoptimisation, reducing medicines waste and maximising patient outcomes. The post holder will support training and development ofadministrators to support safe, effective and efficient processes involvingmedicines with a particular focus on repeat prescribing processes and will alsoprovide support to general practice staff and patients regarding prescriptionand medication queries. They will also help to develop and improve repeatprescribing & medicines reconciliation processes and systems for saferprescribing. The post holder will ensure that the service is integratedwith community and hospital pharmacy to improve patient outcomes. The pharmacytechnicians will work closely with the ICB Medicines Optimisation teams,community pharmacists and hospital pharmacy teams to support an integratedapproach to prescribing and medicines optimisation which works towards sharedgoals., Primary dutiesand areas of responsibility Clinical

• Undertakepatient facing and patient supporting roles to ensure effective medicines use,through shared decision-making conversations with patients.
• Carryout medicines optimisation tasks including effective medicine administration( checking inhaler technique), supporting medication reviews and medicinesreconciliation. Where required, utilise consultation skills to work inpartnership with patients to ensure they use their medicines effectively.
• Asdetermined by the PCN, support medication reviews and medicines reconciliationfor new care home patients and synchronising medicines for patient transfersbetween care settings, linking with local community pharmacies.
• Supportthe Clinical Pharmacist in Structure Medication Reviews (SMR) organisenecessary monitoring tests prior to SMR.
• Provideexpertise to address both the public health and social care needs of patients,including lifestyle advice, service information, and help in tackling localhealth inequalities.
• Manageshared care protocols and liaise with Clinical Pharmacists for more complexpatients.
• Supportinitiatives for antimicrobial stewardship to reduce inappropriate antibioticprescribing locally.
Technical and Administrative
• Supportthe PCN multi-disciplinary team to ensure efficient medicines optimisationprocesses are being followed.
• Supportmedications reconciliation for patients when they are discharged from hospital.
• Implement efficient ordering and return processes and reducingmedication wastage.
• Provide training and support on the legal, safe and secure handling ofmedicines, including the implementation of the Electronic Prescription Service(EPS).
• Promotion of Electronic Repeat Dispensing (eRD) and online ordering.
• Develop relationships with other pharmacy professionals and members ofthe multidisciplinary team to support integration across health and social careincluding primary care, community pharmacy, secondary care and mental health.
• Support practice reception teams in streaming general prescriptionrequests, so as to allow GPs and clinical pharmacists to review the moreclinically complex requests.
• Support the implementation of national prescribing policies and guidancewithin GP practices, care homes and other primary care settings.
• Support the PCN to deliver on QIPP agenda, QOF and locally commissionedenhanced services.
• Support the PCN in reviewing and developing practice policies for CQCrequirements.
General The postholder will :
• Be committed to a culture that promotes equality and values diversity,actively promote Equality and Diversity issues relevant to the post and complywith relevant ABC policies.
• Ensure the principles of openness, transparency and candour are observedand upheld in practices.
• Acquire through training provided by ABC CIC, the appropriate level ofsafeguarding knowledge, skills and practice required and comply with relevantABC safeguarding policies.
• Ensure that any infection prevention and control issues are reported tothe line manager in accordance with Infection Prevention and Control guidelines
Equality and Diversity The post-holder will support theequality, diversity and rights of patients, carers and colleagues, to include :
• Acting in a way that recognises the importance of peoples rights,interpreting them in a way that is consistent with practice procedures andpolicies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of all patients,carers and colleagues
• Behaving in a manner which is non-judgmental and respectful of peoplescircumstances, feelings, priorities and rights.
Personal / ProfessionalDevelopment : The post-holder will participatein any training programme implemented by the Practices / GP Federation as part ofthis employment, with such training to include :
• Participation in an annual individual performance review, includingtaking responsibility for maintaining a record of own personal and / orprofessional development
• Taking responsibility for own development, learning and performance anddemonstrating skills and activities to others who are undertaking similar work
Quality : The post-holder will strive tomaintain quality within the practices and will :
• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, eitherdirectly or under supervision
• Contribute to the effectiveness of the team by reflecting on own andteam activities and making suggestions on ways to improve and enhance theteams performance
• Work effectively with individuals in other agencies to meet patientsneeds
• Effectively manage own time, workload and resources
Study Leave / Training There are opportunities for a study leave allowance. Supervision Regular supervisions on a one-to-one basis including anannual formal appraisal are held with a line manager. If you are in apatient-facing role, you will also receive regular Clinical Supervisions with aClinical Supervisor.


• Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy
Desirable
• Evidence of continued professional development (CPD)
• Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges
Knowledge and Understanding Essential
• Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
• Good clinical pharmacy knowledge including terminology
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
• Knowledge and understanding of pharmacy law, ethics and current legislation
Desirable
• Understanding of NHS long term plan and priorities relevant to primary care
• Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality, Professional registration with GPhC
• BTEC / NVQ level 3 or equivalent in pharmaceutical sciences, Works effectively independently and as a member of a team
• Flexible approach to meet service needs and ensure a stakeholder focused response
• Self-motivated and proactive
• Continued commitment to improve skills and ability in new areas of work
• Able to undertake the demands of the post with reasonable adjustments if required.
• Independently mobile to be able to work across several sites and travel to meet with stakeholders
• Adaptability, flexibility and ability to cope with uncertainty and change
• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
• Excellent time keeping and prioritisation skills
Skills and Competencies Essential
• Computer literate with an ability to use Microsoft office packages.
• Able to analyse and interpret prescribing data
• Has attention to detail, able to work accurately, identifying errors quickly and easily
• Able to effectively manage allocated resources
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
• Influencing and negotiating skills
• An excellent understanding of data protection and confidentiality issues
Desirable
• Ability to use the required GP clinical systems
  
  Alliancefor Better Care CIC is a GP Federation that unites 47 NHS GP practices across12 Primary Care Networks in Sussex and Surrey. We support our Primary Carecolleagues as well as their patients, to transform how healthcare is managedwithin the community.
As a membership organisation, our focus is to work in partnership with ourmembers and help them to improve the provision of General Practices in thelocal area. We work with - and listen to - our GP Practices, PCNs, Hospitals, CommunityOrganisations and the Third Sector. These vital partnerships ensure that,together, we deliver a truly integrated approach that offers the support andexpertise needed to effectively serve our communities. Burgess Hill and Villages PCN is an NHS collaboration between four GP practices working together to provide enhanced access services. Our surgery teams work closely, sharing expertise andresources to develop new services. Our vision is to continue to improve thequality of care that we provide in alignment with the needs of our patientpopulation. Our PCN builds on the existing primary careservices and enables a greater provision of proactive, personalised and moreintegrated health and social care. We are supported by practitioners inadditional roles who allow us to create bespoke multi-disciplinary teams basedon the needs of our local population. Byworking together with local community services, this allows us to make supportavailable to people where it is most needed.


• Generous annual leave allowance
• Access to NHS pension
• Bespoke training programme
• Cycle to Work Scheme
• Employee Assistance Programme
• Enhanced maternity pay
• NHS discounts
• Leadership Development Programme