Phlebotomist

The post holder must ensure the blood samples are suitable for analytical, therapeutic or diagnostic testing and purpose. Adhering to all Trust Protocols, Policies, Procedures and relevant Health and safety legislation at all times.
The post holder will participate in providing a service 7 days a week including bank holidays
The post holder is responsible for the day-to-day supervision of all Phlebotomy functions and assisting the Operation's Manager & Clinical Governance and Quality Lead (Pathology, Human Tissue) in clinical auditing, develop and implement policies, procedures and programs that will ensure compliance with existing regulations and best practices. To be responsible for planning, supervising and scheduling of Phlebotomy staff and data entry to ensure a robust, reliable & efficient service to internal service users. To lead the phlebotomy team and ensure a clean, comfortable and safe environment for patients using the service.
The post holder is responsible for ensuring all phlebotomy staff trainings are completed, up to date and documented.
The post holder is also responsible to act as an assistant and provide support to the Operation's Manager & Clinical Governance and Quality Lead (Pathology, Human Tissue) in all aspects of service provision within Phlebotomy., + To be fully competent in all aspects of venepuncture as according to the Trust Venepuncture Policy and practice different approaches to the technique maintaining competency levels through annual reassessment protocols.
+ Participating in the monitoring of change & implement any improvement to develop service needs.
+ Performance, personal objectives & development reviews
+ Training & Mentoring
+ Mandatory training & other appropriate courses
+ Support the line manager in the investigation of any incidents and complaints.
+ Provide support & advice for the development of individuals & teams
+ Collect blood samples from patients who may be difficult to bleed, have fear of needles, or learning difficulties.
+ Ensure specimens are taken safely and correctly stored prior to collection.
+ Ensure specimens are safely and correctly labelled and packaged for transport to laboratory.
+ Liaise with the medical and nursing staff as necessary regarding the blood samples required.
+ Maintain cleanliness and hygiene of work areas, trolleys and equipment. Report any defects or repairs required.
+ Report any accidents and incidents in line with Trust's policy and procedures.
+ Be willing to attend phlebotomy departmental meetings and take part actively in the development of the service., RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art
inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk, The post holder will provide first line support to the junior phlebotomists and participate in their training, education and appraisal including the setting of objectives based on service needs.
Education and Training
The post holder will be expected to undertake training and development as directed and take reasonable steps to maintain up to date professional knowledge for proper performance of role, including maintaining portfolio of continuous professional development as required.
The post holder is required to positively participate in an appraisal system.
Equipment
+ Ensure all equipment has been regularly maintained.
+ Ensure all equipment is used in accordance with the manufacturer's instructions.
+ Ensure any equipment found to be faulty/unsafe should be removed from use and reported to the appropriate authority.
Competency Based Appraisal
The post holder will be appraised on an annual basis and the process will include a review of the past year's performance, setting of aims and objectives for the coming year and identification of educational needs.
Quality
The Trust aims towards maintaining the goodwill and confidence of its own staff and of the general public. To assist in achieving this objective it is essential that at all times, employees carry out their duties in a courteous and sympathetic manner.
Data Protection Act 1998
To ensure compliance with all Trust policies and those procedures relevant to the area of work at all times maintain high levels of confidentiality and information security, complying with the relevant legislation such as the Data Protection Act and the Computer Misuse Act.
Where any processing of information takes place (paper records or electronically) ensure that the data is of good quality, accurate and relevant for purpose.
Infection Control and Prevention
The post holder is required to:
+ Make themselves aware of their responsibilities for Infection Prevention and Control.
+ Co-operate with the employer in ensuring that all Infection Prevention and Control policies and procedures are complied with.
Safeguarding Children
Everyone employed by the Trust regardless of the work they do has a statutory duty to safeguard and promote the welfare of children. When children and/or their carers use our services it is essential that all child protection concerns are both recognised and acted on appropriately. You have a responsibility to ensure you are familiar with and follow the child protection procedures and the Trust's supplementary child protection guidance which is accessed electronically on the Trust's Intranet site. To ensure you are equipped to carry out your duties effectively, you must also attend child protection training and updates at the competency level appropriate to the work you do and in accordance with the Trust's child protection training guidance.
Safeguarding Adults
Everyone employed by the Trust regardless of the work they do has a duty to safeguard and promote the welfare of vulnerable adults. When patients and/or their carers use our services it is essential that all protection concerns are both recognised and acted on appropriately. You have a responsibility to ensure you are familiar with and follow Trust policies in relation to safeguarding vulnerable adults. To ensure you are equipped to carry out your duties effectively, you must also attend vulnerable adult protection training and updates at the competency level appropriate to the work you do and in accordance with the Trust's vulnerable adult protection training guidance.
Communication
A high standard of communication is required as the post holder will be responsible for liaising with internal and external customers. This could include visitors to the hospital as well as staff members and students. Both written and verbal skills are required for this position. Whilst the information they deliver is straightforward they must be able to deliver in a clear an accurate manner. In addition to this the post holder should be able to receive, understand and interpret information in an efficient manner. This is the same for both written and verbal information.
Management
The post holder is not directly responsible for the management of staff although is involved in their training and development. The post holder should be available to advice / comfort staff in need and be able to call upon the relevant departments for assistance.
Effort and Environment
Physical
The post holder is required to carry out tasks which require mastery of a range of sensory or physical techniques, often dealing with fine instruments and equipment. A deal of concentration and precision is essential in applying these skills and may require considerable physical effort.
Mental
Occasional requirement for long periods of concentration when taking blood samples or carrying out specialist investigations.
Emotional
As patient contact is immense, exposure to distressing or emotional circumstances is common.
Working conditions
Exposure to unpleasant working conditions is frequent as is exposure to contained, controlled infectious material e.g. blood samples, The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
RNOH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of RNOH will have their original documents verified using this technology.

Please note in order to progress your application, your data will be processed by our 3^rd party recruitment providers - North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust.
The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients
+ Rated Good by the CQC
+ Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility
+ Our Research and Innovation Centre works closely with our main academic partner, University College London
+ Recognised as a centre of excellence, leading on national initiatives, such as the Getting It Right First Time (GIRFT) Programme
+ Further major redevelopment underway across the Stanmore site - improving and modernising our facilities to maintain our position as the UK's leading centre for orthopaedic medicine
+ In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country
+ Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts.
This is a great time to join us and play a critical role in the next stage of RNOH's journey to achieving an outstanding CQC rating.
Our aim is to remain a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS. To do this, we have four core values that underpin everything that we do. We use our values to help ensure that we are always focused on the things that our staff and patients believe are most important:
+ Patients first, always
+ Excellence, in all we do
+ Trust, honesty and respect, for each other
+ Equality, for all
Our annual staff survey results have been improving year on year, with our staff telling us that their experience of working at the Trust is getting better and better. They also indicate that our staff feel very loyal to the RNOH and committed to its role in providing the very best care to our complex patient group. We hope that we can welcome you to our growing team soon., The RNOH operates a Smoke-Free Policy. Smoking is not permitted on any of the Trust's premises (including the grounds that those premises are sited on) or in any Trust owned vehicle.