Phlebotomist / Healthcare Assistant - Outpatients

We are looking for an enthusiastic, caring, motivated, calm, responsible and professional Healthcare assistant who has phlebotomy skills and has excellent communication skills to work in our busy phlebotomy department and clinical areas in Outpatients department at Central Middlesex Hospital.
The role of the phlebotomist/HCA is to provide support to the phlebotomy service as well as the multi-disciplinary team in the Outpatient clinics.
Please note that the advert will close early if it has reached max number of application, + Provide reassurance and support to patients and family/carers
+ Provide information to enable the effectiveness of the patient journey through Outpatients.
+ To support patients and relatives in distress, and to recognise when advice should be sort from qualified nursing or medical staff.
+ Be able to locate all policies relating to good working practice within the clinical area and adhere to them.
+ Contribute to promotion of good health and participate in health education
+ To maintain the confidentiality of information about patients, staff and health service business in accordance with Trust Confidentiality Policy and the Data Protection Act
+ Assist in the maintenance of accurate record keeping.
LEVEL OF CLINICAL RESPONSIBILITY
+ To obtain blood samples from patients in the phlebotomy department.
+ Participate in the reception of patients and relatives in the clinical area.
+ Receive patients in the clinic / phlebotomy checking patient's details and providing information as required.
+ At the direction of the registered nurse participate fully in the delivery of planned nursing care.
+ Involve patients and relatives / carers in the delivery of care.
+ To chaperone patients as necessary.
+ Collecting and testing specimens as required and reporting abnormalities.
Preparation of clinic sessions:
+ Ensure rooms are stocked with relevant forms for the clinic or phlebotomy department.
+ Couches /chairs and work surfaces are cleaned before clinic session.
+ Ensure the patients' notes are ready at start of clinic.
+ Ensure a sufficient supply of equipment is available for each clinic.
+ Ensure all equipment is in good working order.
+ Be aware of own competence and knowledge, asking for assistance where required.
To view the main responsibility, please see the attached the Job Description and Person Specification
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment.
We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment.
Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted.
Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview.
Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates.
As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BAME (Black, Asian and Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you., We are looking for an enthusiastic, caring, motivated, calm, responsible and professional Healthcare assistant who has phlebotomy skills and has excellent communication skills to work in our busy phlebotomy department and clinical areas in Outpatients department at Central Middlesex.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
+ Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
+ St Mark's Hospital: an internationally renowned specialist centre for bowel disease
+ Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
+ Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put "Quality at our HEART". Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff., The Outpatients department at Central Middlesex Hospital consists of a multidisciplinary team comprising of Consultants and their teams, Matron, Lead Nurse, Staff nurses, Healthcare assistants and Phlebotomists, London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
+ Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
+ St Mark's Hospital: an internationally renowned specialist centre for bowel disease
+ Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
+ Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.