PHN Business Support Administrator

Public Health Nursing is made up of Health Visitors, School Nurses, Staff Nurses and Community Health Workers providing support to children and families in Devon and promoting child health and education. It performs an essential role in protecting and safeguarding vulnerable children and families.

Key aspects of the role include:

• Organising clinical diaries to arrange appointments for service users in line with statutory timescales


• Updating and maintaining a variety of information/records systems for clients to a high level of accuracy


• Collating and analysing data as and when required, and the provision and presentation of data to managers and other agencies


• Being proactive in ensuring the accuracy of data on the organisation's systems and databases


• Ensure the office administration is maintained efficiently with regard to visitors, telephone calls, filing, photocopying and general stock ordering.


• Ensure that high standards of customer service are provided by communicating effectively and appropriately with service users, colleagues, managers and a range of professionals from within and outside of the organisation
  
  An exciting opportunity has arisen for an enthusiastic and flexible administrator to join a busy team of Public Health Nursing business support staff located in Barnstaple. The role is full time but there may be some flexibility around the number of hours.


The role is based in Taw View, Barnstaple but will have the option to work from home for at least part of the time.,
• You will have experience of working in an administrative role


• You will have good planning and organisational skills and the ability to meet deadlines


• You will have the ability to prioritise and manage workload within a busy environment


• You will have excellent communication skills, both written and verbal


• Your attention to detail and accuracy will be excellent
  
  DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.


• Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.


• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.


• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.