Planned Works Manager

As our Planned Works Manager, you will oversee the Planned Works team, ensuring high standards in project delivery, health and safety compliance, and resource management. This role is integral to our commitment to exceptional service, supporting community improvement and the long-term sustainability of our housing services. If you're ready to lead with integrity, motivate teams, and make a tangible impact, we'd like you to apply!

HNC in building or equivalent relevant experience (desirable)
Nationally recognised NVQ Level 2 / 3 Trade qualification (desirable)
Extensive knowledge of housing maintenance, refurbishment and associated H&S legislation and application.
Experience in mentoring staff to improve skill base and knowledge.
Experience of a social housing repairs and maintenance environment.
Good IT skills with the ability to effectively use Microsoft Office Packages
Able to identify service failures, recommend and track remedial actions
Able to analyse survey results and complaints to identify trends (desirable)
Good customer care skills
Ability to deal with difficult customers effectively
Excellent communication skills, both oral and written
Ability to agree action plans and track delivery
High level of negotiating / influencing skills
Full UK Driving Licence

As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus and Severn Homes.

Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community.

Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance. You can find out more about Housing Plus Group and why we are a great place to work in the About Us guide attached.

The boards of Housing Plus Group and The Wrekin Housing Group have decided to take the next steps towards a formal merger. The formal merger is expected to take place in January 2025 when all the legal and regulatory requirements have been completed, at which time The Wrekin Housing Group will become part of the new Housing Plus Group. Find out more on our merger update page.