Planner

Our planners are at the pivotal to our business, ensuring the right person is booked onto the right course at the right location with the correct equipment and course pre-requisites. As a Planner you will be responsible for producing detailed, fully resourced and optimised training delivery plans for our national delivery teams.

Full training will be provided but to succeed you will need excellent customer service skills, be driven by continuous improvement and collaboration and have strong attention to detail. You will provide planning and administration support to produce detailed, fully resourced and optimised training delivery plans.

What does an average day for a Planner look like?

As a Planner, no two days will look the same. Not only are you pivotal to providing training delivery plans to help us achieve our business goals, but you will need to work with our suppliers to ensure all planning administration such as purchase orders are raised, equipment ordered and trainers are available to ensure a seamless and consistent service. As a national team you will be required to work collaboratively and flexibility with your peers and customers actively supporting Key Performance Indicators and increased volumes of demand., · Producing robust training plans to meet customer and business objectives.

· Maintaining a healthy balance that maximises trainer and venue utilisation but considers the health and wellbeing of our teams.

· Work with our suppliers to procure training services to meet training demand in line with customer budgets.

· Forecast the cost of training delivery plans and monitor records of expenditure to identify risks and opportunities.

· Support the planning of new events and initiatives.

· Proactively manage short- and long-term plan changes.

· Identify, support and implement improvements to deliver an effective, efficient, customer focussed, flexible and agile planning service.

· Proven Excel skills

· Customer focused and output drive with a high performing and high-quality work attitude.

· Ability to work well as an individual or contributing team member.

· Champion of continuous improvement and seek ways to improve existing ways of working

Essential

· Excellent communication skills

· Excellent customer service skills

· Excellent attention to detail and quality driven approach to working

· Ability to organise and prioritise own workload

· Understanding of the competence management system

· Demonstrable experience of logistic planning

Desirable

· A knowledge of the railway industry and rail training sector

· A knowledge of training catalogue and training supply chain

· Experience of working in a training environment

· A knowledge of Training Standards

Here at Network Rail, we believe that investing in our people is key to improving the safety, reliability, and efficiency of the railway. This in turn, means that we can serve the needs of our customers and the travelling public.

Network Rail Training is committed to this goal. We aim to create an environment where every individual is able to succeed and is encouraged to reach their full potential, helping the company to become a natural choice for talented people to join.

We deliver a wide range of learning solutions from technical and vocational skills, through to professional development, safety, leadership, new entrant programmes and higher education designed and developed to enable continuous improvement of safety and business performance across the business. Everything we do is to support Network Rail's safety culture of getting everyone home safe every day.

We're an organisation where people matter. You matter to us, and you'll matter millions. For more information on starting a career with us please visit: Careers - Network Rail

We're looking to expand our team and recruiting for Planners to join our newly formed team in Manchester. Please note there will be an expectation to travel as and when required to support business activities.