Planning Administrator

Are you an experienced Administrator, looking for a new role with a great employer? Then join us at Home Group and be part of our Home Group. You'll provide excellent desk top administrative support to our front-line maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service. Typical day as our Administrator

• Ensuring our systems contain accurate, real-time information including maintenance works required on our customers' homes
• Responding to customer, colleague, and supplier enquiries through maintaining our inboxes, and responding to telephone queries
• Using use our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated
• Ensuring our trade operatives know each day what they need to do, where they need to be and have the right materials to complete their allocated jobs
• Highlighting where job volumes exceed available resources so we can take appropriate action
• You take pride in providing general admin support to the team or supporting the schedule work for our trade operatives, Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home.
About the job
• Working Monday to Friday
• This is a hybrid role meaning that you'll work from home as well as our office in London (Liverpool Street)
• You will occasionally be asked to visit various local South offices, when training and meetings are required
• Working hours are typically 8.00 am to 16.00 pm, but we are flexible around this and happy to discuss other patterns
  
  Previous administration experience, working in a fast-paced Repairs and Maintenance team
• Good knowledge of and able to use workforce planning systems.
• An eye for detail (let's hope you spot no typos here), great at organising, planning, meeting deadlines and able to handle lots of different tasks!
• A flexible approach, able to use own initiative and judgement
• Able to use technology and online systems, Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!


• 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
• Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
• Generous pension scheme with life insurance of 3 x salary
• We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
• Explore our benefits in detail on our website