Planning, Performance & Quality Administrator

The post holder will be based at Minerva Health Centre, but will be required at times to work flexibly between sites, as directed by their administration line manager. This ensures continuity of a quality service provision. The post holder will also be required to work flexibly in response to the needs of the Networks administrative service.
One of the primary purposes of this role is to provide a comprehensive administration service to the clinical teams in the Blackburn with Darwen locality; therefore general administration experience is essential in order to provide a professional service to the clinical teams. The post holder will also provide a telephony service for the clinical teams and therefore experience of dealing with people is essential, as are excellent interpersonal and customer care skills. It is essential that the post holder has good organisational and communication skills. The post holder will be required to work both as part of a team and on their own initiative
. Under the leadership of the Admin Team Leader, the post holder will provide support and day to day supervision of Clerical Officers and act up on behalf of the Administration Team Leader as required.
Supporting the Admin Team Leader, the post holder will provide 1-1 supervision to a number of admin and clerical staff., The post holder will have a key role in maintaining systems and databases to support service planning and the monitoring of performance and quality indicators for services. This will involve data input, ensuring accuracy of data, the retrieval of data and information by running queries and producing reports as required.
The post holder will also support the organisation of clinics, education and training programmes, promotional and marketing events as required.
The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover to departments on various sites as directed by their administration line manager to ensure continuity of a quality service provision
The post holder will provide support and day to day supervision of Clerical Officers and act up on behalf of the Administration Team Leader as required

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

• Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.


• Specialist community support for children and adults with learning disabilities and autism, including intensive support.


• Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.
Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.
For more information visit our website via Lancashire & South Cumbria NHS FT.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT