Plant Manager

Reporting to the Regional Operations Director of the North West, you will:

• Lead the Mail Centres operational management team and up to 70 total staff per shift, embed operating standards to raise performance in all areas, and be responsible for the achievement of KPIs, including safety, quality cost efficiency, and people.
• Achieve a fully engaged and aligned workforce, provide leadership that creates enthusiasm, and inspire others to embrace positive change.
• Transform the site into a continuously improving organisation, build a culture of high performance, and create a climate for success, collective ownership, and a shared sense of achievement.
• Ensure health, safety, and legal compliance for the Plant, promote a positive safety culture through re-enforcement of safe behaviour and visible leadership, and ensure safety responsibilities and accountability for safety is clearly identified, documented, and understood within the management structure.
• Be a key member of the regional management team by assist with creating and developing regional business plans, lead and deliver regional and national initiatives, and own Plant relationship with union colleagues.
  
  To truly excel in this role, you will possess, and be able to evidence, the skills and experience listed below:
• Expert operational knowledge related to product, process, and overall plan performance with a skilled commercial outlook, highly developed communication, people management, and development skills, and a history of being recognised as an excellent coach with experience of managing complex conduct cases, resolving complex people issues, and experience of taking action to improve engagement indicators.
• Operational planning and forecasting capabilities for a wider plant, a history of analysing and improving performance across a full range of scorecard KPIs, including people, customer, performance, and finance, and of taking action to improve results for the business, customer, and employee.
• Track record of being a process management and improvement expert, with detailed understanding of continuous improvement methodologies, and the ability to demonstrate tangible performance improvements through generating plans, introducing and managing process improvement initiatives, influencing across all levels of the business, and changing behaviours.
• Proven problem analysis and solving capabilities by using advanced problem solving tools and route cause analysis, strong understanding of automation performance KPIs, including OEE, and experience of working with and leading an engineering team to improve performance.
• Strong drive, enthusiasm and resilience, history of constantly striving for continuous improvement for both processes and people, the ability to build strong working relationships and energise colleagues, and prior experience dealing with trade union relations and influencing positive business change.
• Six Sigma black belt or equivalent qualification and desirably PIC, IOSH and NEBOSH qualifications.
We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

Competitive salary plus £2,800 car discount, 18% annual bonus potential, 27.5 days annual leave plus bank holidays, rising with time served, and a pension scheme with highly competitive contribution rates,
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
• Available only to perm employees