Platform Analyst

As an expert on the Atcom platform, the Platform Analyst ensures easyJet holidays gets the most out of our systems. In this role you'll be the key contact for anything related to Atcom, from helping design new features to troubleshooting complex issues. It's a hands-on role where your understanding of the platform will directly impact the success of the business.
As our Atcom Platform Analyst, you'll work closely with business users, analysts, and project teams, to make sure Atcom meets their needs and aligns with easyJet holidays goals. This includes documenting processes, configuring the platform, and offering training where needed. You'll also work with external suppliers to resolve technical challenges and ensure the system runs smoothly.
When issues arise you'll dive into problems and find solutions that keep everything running, and by supporting day-to-day operations and driving improvements for future success, you'll be at the heart of ensuring easyJet holidays platforms are reliable, secure, and ready for growth.
What you'll bring to the team:
In order to learn our internal systems, especially ATCOM, along with our business processes and terminology, you'll need to have experience of 2nd/3rd line support, managing third-party relationships, and be able to deliver clear and effective training to others.
You'll be highly organised, able to prioritise and delegate tasks efficiently in a fast-paced environment, and be able to explain complex technical solutions in plain language that everyone can understand, from product owners to senior stakeholders.
What's in it for you

#LI-MR1 #ejholidays #LI-HYBRID

At easyJet holidays, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation will make reasonable adjustments at interview through to employment for our candidates. We strongly encourage applications even if you feel you don't meet every item in the criteria. We are open to discussions around flexibility and flexible working, and we operate a hybrid working structure.
About easyJet holidays:
Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays.
In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone - and to do this we're building remarkable teams with modern ways of working.
By joining us you'll be part of the UK's fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You'll be given autonomy to do your job, a platform to share your ideas, and you'll get to work with the very best people in the industry - all to create experiences that customers will remember forever.
Make a difference with your next role. Make it easyJet holidays.

In addition to your competitive base salary, we offer an all-inclusive benefits package which includes our company-wide bonus scheme, private medical cover, and a 5% pension contribution. We offer a variety of share options and life assurance, and we have an impressive range of flexible benefits that you can tailor to your needs.
You'll have access to heavily discounted flights for yourself and your loved ones, as well as free easyJet Plus membership, annual holiday vouchers, and a generous annual leave entitlement.
At easyJet holidays, we create unforgettable experiences for our customers, we strive to do the same for our people. As such we're committed to supporting our team with development opportunities and a welcoming atmosphere.
The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model of 3 days per week in the office.