Platform Lead (Automation & AI)

Technology is key to the delivery of CQC’s core purpose. Our Technology team does what matters most by providing high quality, customer centric technology solutions and services to CQC colleagues, providers and the public through modern, agile and innovative technology. Technology makes a difference; it speeds processes up, enables more efficient communication and ways of working, enables colleagues to make decisions which translate into better regulation of services.
By taking your next career step with us you will become part of a team that designs, builds and maintains the organisations digital and data infrastructure all while giving you the opportunity to build an enviable career in an organisation that values equity, diversity and inclusion, learning and development and supports colleagues to be the best they can be.
We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in our Technology journey. If you would like to make a positive impact to health and social care within England, then read on., Are you an expert in Automation and AI? If so, we have just the opportunity for you to join our developing Tech team as a Platform Lead at CQC.
As the Platform Lead (Automation & AI), your role will be pivotal in ensuring the effective deployment and support of Automation and AI solutions within Dynamics 365 and Power Platform, while fostering a culture of continuous improvement.
In this role you will;
+ Ensure the effective deployment and support of Automation and AI solutions within Dynamics 365 and Power Platform.
+ Contribute to the evolution of our technology landscape by staying informed of industry trends and collaborating with cross functional teams to deliver cutting-edge services.
+ Ensure the delivery of outstanding services across CQC including managing relationships with customers, vendors and key partners to guarantee the successful implementation of Automation and AI solutions.
+ Collaborate and communicate, working closely with cross functional teams stakeholders and technology experts.
+ Identify opportunities for leveraging Dynamics 365 and Power Platform capabilities to align tech solutions with business objectives.
We’re offering a unique and highly rewarding opportunity to enhance your experience and professional portfolio in a leading regulatory body, where your knowledge and dedication will ultimately help to improve the health outcomes of millions of people across the UK., The ideal candidate for this role will be a technical specialist in the latest Automation technologies and Artificial Intelligence applications, particularly within the Power Platform and Dynamics 365 environment.

+ Strong project management capabilities.
+ Ability to identify and implement AI and Automation solutions that enhance business processes.
+ Knowledge of IT service management principles, preferably with an understanding of ITIL frameworks.
+ Excellent collaboration skills.

Our technology roles can be offered on either a full-time, part-time or a multitude of other flexible working arrangements such as compressed hours. We are happy to work with you to ensure a suitable arrangement can be made.
Your health and wellbeing are important to us, we recognise the importance of a meaningful work-life balance, and we will support you to find that harmony.
We offer an enviable benefits scheme which includes;
+ 27 days’ annual leave, rising with service to 32.5 days, plus 8 Bank Holidays
+ NHS pension scheme, with around a 14% employer contribution
+ Free employee assistance service 24 hours a day
+ Discounts to supermarkets, high street stores, electronics and fleet cars
+ Discounted gym vouchers
+ Cycle to work scheme
+ Internal reward scheme where you could earn yourself a voucher or two!
+ Equipment for homeworking
We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
We want to support you to succeed and be your very best with opportunities for training and development; along with the support of experienced managers and mentors.