PLD Service Manager

The Service Manager will be responsible for providing a person-centred, leading edge and quality service to people who use services and their families and carers. The post holder will have senior management responsibility for the following Social Care Homes, with line management of the Social Care Home Managers:
a Sheiling
b Hillcroft
c Derby House
d Larkfield
e Rosewood
f Jasmine Short Breaks service
K Kingscroft Short Breaks service
The post holder will be a highly experienced and competent member of the Learning Disabilities management team, improving the level of choice and quality of life for people who use services and their families and carers, maximising long-term independence and minimising ongoing support.
The post holder will be responsible for the day-to-day operational case management, assessment and delivery of health and social care interventions for people who use services, operating within a culture of continuous service improvement and safety to ensure that professional standards and best practice are embedded throughout the Social Services Division.
The post holder will provide excellent leadership, direction and effective management of the Division's resources. As a member of the management team, the Service Manager will ensure that all team members understand, embrace and deliver to the strategic aims of the Division in terms of service improvement, governance processes and compliance with quality standards, Provide senior leadership and support to a number of Social Care Home Managers and their teams.
Be responsible for relationship management, registration processes and project management of delivering action plans to meet the regulatory requirements of Care Quality Commission (CQC) and for the translation of CQC strategy into local policy.
Ensure that effective communications systems are established, maintained and monitored regularly within the Social Care Services and other services, agencies and partners.
Lead and motivate staff to provide a proactive and responsive high quality service, contributing to ongoing audit and evaluation.
Ensure that the necessary systems and protocols are in place for the delivery of a safe and supportive service, and that these are understood and adhered to across Social Care Services.
Develop and implement strategies that promote an environment of recovery and participation of people who use services.
Demonstrate high levels of commitment to achieving excellent results shown through the successful implementation of service improvement initiatives driven by an effective clinical audit and effectiveness function.
Work with members of the Division's management team to agree clear and deliverable objectives and ensure that these are implemented and monitored.
Ensure that services are delivered within agreed budgets, including agreed cost improvement plans where required.

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.
For international travel, both Gatwick and Heathrow airports are nearby.