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PMO Tooling Manager

Refinitiv, City of Westminster

PMO Tooling Manager

Salary Not Specified

Refinitiv, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 12 Dec | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: e167fb26c53f4972a69127446b488970

Full Job Description

  • The Tooling Manager will support the delivery of the PPM Tooling Strategy (comprising Clarity, Jira and Asana tools)
  • You'll work as part of a team to proactively engage with business stakeholders to gather, specify and validate requirements for changes to Clarity, Jira and Asana and add to the consolidated PPM Tooling Development Roadmap and Backlog
  • You'll have excellent knowledge of PPM systems and other digital tools related to transformation and project management
    • WHAT YOU'LL BE DOING:
  • Support Product Owner to engage with stakeholders, understand objectives and translate these into clearly defined functional requirements using the agreed Change Request template
  • Define requirements to meet business objectives while making best use of existing Clarity configuration
  • Ensure that requirements are captured accurately and in the required format
  • Review Jira items with developers to check they meet business requirements
  • Conduct or supervise structured testing of functional Jira items to ensure they are fit for purpose and record test results
  • Where appropriate for larger changes, organise UAT with user representative
  • Document functional designs where needed to augment Jira requirement descriptions
  • Work closely with Group Functions representatives (e.g. HR/Finance) to review process and tooling interfaces and agree change
  • Resolve user queries relating to Clarity implementation of business processes
  • Manage changes to Clarity static data (such as resource details, organisational hierarchies) following the project processes
  • Lead or support reviews of project data for quality checking purposes
  • Conduct reviews to assure that business processes meet audit requirements
  • Identify opportunities for automating manual processes
  • Assist with the facilitation of team and stakeholder engagements
  • Contribute to project stakeholder identification and communication planning

    Good familiarity with the functional aspects of PPM applications - minimum of three years' experience
  • Strong Business Analysis skills - requirements management, testing, process description
  • Good understanding of project processes: milestones, cost plans, forecast vs actuals, reporting
  • Proficiency in designing and documenting business process flows
  • Experience of transferring project data between Finance and HR systems
  • Willingness and ability to challenge stakeholders diplomatically to better understand their needs
  • Ability to communicate well with both business users and Clarity developers, acting as a communication bridge
  • Strong documentation skills: able to convey complex concepts effectively in documents
    • Preferred
  • Strong experience of using Clarity
  • Recognised Business Analysis (BA) qualification
  • Experience and knowledge of large scale, global, change programmes and portfolio management
  • Experience in large investment banking or financial services organisations
  • Educated to degree level or equivalent
    • Key Behaviours
  • Self-starter with a proactive, hands-on approach
  • Takes ownership, consulting with team and manager as appropriate
  • Works collaboratively with the team
  • Ability to learn quickly and adapt to new situations
  • Enthusiasm, energy and willingness to adapt
  • Proactive, pragmatic, responsive and flexible
  • High attention to detail and focus on quality
  • Strong team player - positive attitude, supportive, helps out where needed
  • Ability to work at pace and focus on what matters
  • Shows a desire for continuous improvement

    LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
    • Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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