Porter

St Edmund's College, Cambridge

Porter

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St Edmund's College, Cambridge

  • Part time
  • Permanent
  • Remote working

Posted today, 18 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: c3e374262ecd4f8084372e094d4ac2e4

Full Job Description

  • Greeting visitors - acting as the first point of contact both virtually and face to face.
  • Providing a welcoming checking in service for students, guests and staff as appropriate whilst ensuring access control.
  • Being the first point of contact, dealing with emergencies (security, fire and first aid).
  • Checking vehicle parking rights, issuing notice, and reporting accordingly.
  • Carrying out security patrols and having an oversight of the security cameras.
  • Be aware of individuals on site and challenging unknown persons.
  • Recording delivery and sorting/ franking of parcels and post.
  • Recording of cash receipts from students, staff and visitors and actioning appropriately. Storing cash and financial details appropriately.
  • To make room bookings
  • Proactively support all the colleges events as required.

    The successful candidate will be calm under pressure with a can-do attitude. They will be able to respond to students & guests in an empathetic manner, understanding the issues whilst actively seeking solutions. An ability to prioritise is a must for this role, as you will have conflicting issues which you will need to overcome.
  • The successful candidate must have:
  • Experience in Customer Service or reception.
  • Experience of using Microsoft Word, Excel and IT systems.
  • If you feel that you fit most but not all of the above criteria, we would still love to hear from you.

    St Edmund's College is one of the 31 constituent colleges of the University of Cambridge. Our vibrant student body is made up of around 420 post-graduates and 130 mature undergraduates. With over 260 senior members - academics working at the cutting edge of their field or eminent members of their profession - and around 70 staff, you will be joining a dynamic and growing College with an ambitious vision for our role in shaping the future of higher education and collaborative research.

    £15,570 pa (£14.19 per hour starting rate) plus a shift allowance of £1,448.40 pa (1.32 per hour)
  • Cambridge, St Edmunds College Permanent Part Time, 21 hours (3 on 5 off), Predominately working 22:30 - 07:00, however at times the college may require you to work, with notice, another shift pattern. Are you a problem solver who has great customer service skills? If so, Eddie's is looking for a Porter to join its friendly but busy team. The Porters Lodge is a key service to the College, providing a contact point for students, Fellows, staff, visitors and guests, helping to facilitate all their individual needs, like a reception that offers much more., As well as a great salary and friendly team you will also receive:
  • Working daily allowance for food and drinks
  • Free car parking (where available)
  • 25 days holiday plus bank holidays (increasing with length of service)
  • Generous pension contributions
  • Discounts at restaurants, shops & more
  • Use of the onsite outdoor gym
  • Death in service
  • Access to LinkedIn Learning & Business Disability Forum
  • About St Edmund's College