Porter / driver - Hounslow

We're currently recruiting a dedicated Porter/Driver to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week.As a Porter/Driver, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.Could you bring your spark to Chartwells? Here's what you need to know before applying:Your key responsibilities will include:

• To be polite, professional and friendly at all times with customers, clients and colleagues
• To ensure the highest level of customer care is adhered to at all times
• To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
• Ensure that customer complaints are promptly dealt with, and action taken to prevent reoccurrence
• To increase scores on customer satisfaction surveys
• To increase the number of customer and client compliments
• To decrease the number of customer and client complaints
• Positive customer and client feedback
Our ideal Porter/Driver will:
• Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
• Be prepared to attend all relevant training sessions and meetings as required
• Complete all necessary training for role
• Identify and work towards further development requirements as recorded in your PDP
• Attendance and contribution at meetings
• Can do attitude
• 100% attendance and implementation of skills learned
• Hold a UK Driving licence
  
  Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.Job
Reference: com/2009/J70101/52251935/WJCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!