Porter Services Supervisor

An exciting opportunity has arisen within our Porter Services team for a full time Porter Services Supervisor, Grade Band 4. The successful candidate with possess the following attributes. Contribute to the provision of healthcare for the Cwm Taf Morgannwg University Health Board (CTMUHB) by delivering a porter service which meets all organisational and legislative standards and support the Facilities Unit commitment to a safety and quality services framework. Support the Porter Manager in supervising the provision of Porter Services delivery that is managed from a Facilities Control Centre based at the hospital that provides a 24/7 point of contact service and ensuring a high quality service is delivered to patients, staff and visitors in accordance with service specifications. Post holder will be required to perform supplementary duties to allocate a response to service needs and that are appropriate to the Facilities services and in line with their grade., Porter services comprises of waste, transport, support to cleaning services, security, switchboard, car parking management and enforcement, stores, mail and general hospital porter duty functions. Responsible for ensuring that Porter & Porter Security staff are allocated porter services duties in accordance with the duty rota and that they are carried out in accordance with the post assignment instructions. Allocate by rota and dispatch porter services personnel to respond to emergency requests such as trauma bleep (site specific), fire response team (site specific), fire alarms, security incidents, adverse weather, major incidents, helicopter landings etc. Provide building security, lock down and security patrols internally and externally. Ensure the completion and the maintenance of paperwork necessary for effective management is undertaken. Responsible for the Facilities Control Centre, monitoring and providing a response to live CCTV, door access control and alarms and allocate the response to incidents following the correct policies, procedures and porter service staff assignment instructions. "In the event of a major incident or to support adverse weather or other Facilities Services contingency, the post holder may be required to be called in outside normal working hours to support the Facilities Manager at any Health Board site in managing the contingency when and where required".

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf. We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.