Post Room Operative - Part Time
Ballymore Group
Post Room Operative - Part Time
£26021
Ballymore Group, City of Westminster
- Part time
- Permanent
- Onsite working
Posted 3 days ago, 15 Sep | Get your application in today.
Closing date: Closing date not specified
job Ref: 633ab4db08cb4563ac1366a6c267c820
Full Job Description
Post Room Operative - 2 Part-Time Positions Available, Permanent, Royal Wharf (E16)
Role 1 - Weekdays
Hours: 20 per week, Monday - Friday, 4:30 pm - 8:30 pm
Rate: £12.51 per hour
Role 2 - Weekends
Hours: 18 per week, Saturday - Sunday, 10 am - 7 pm
Rate: £12.51 per hour
Duties & Responsibilities
- To maintain a robust operational process to effectively control vehicle access to/from the post room.
- To implement Health & Safety for Post room operations, adhering to current SOP s and legislation.
- To assist with the site fire and emergency procedures policy and ensuring relevant preventative measures undertaken.
- To Liaise with RSM for any departmental issues.
- To ensure that all requests & enquiries to the Postroom Department (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP s on every occasion.
- Ensure that work areas are always kept clean & tidy reporting any defects immediately.
- To ensure the Postroom is secured at all times with any unauthorised access challenged & dealt with in an appropriate manner.
- To be a part of the Resort team maintaining the policies, company rules and quality of Ballymore Properties Ltd.
- Meeting and Greeting all residents/ couriers politely on drop off and collection of mail
- To liaise with the RSM and RD at all times in relation to requests for deliveries to & from the site via the Postroom
- Ensure the smooth running of the communication systems within the Estate to SOP principles
- Correct reporting of any security / health and safety issues.
- Correct reporting of any incidents or complaints.
- Receiving and safekeeping of all parcels / registered mail, carrying out regular audits.
- Receipt of all postal & courier deliveries on behalf of residents & the estate, and the safekeeping and recording of same. Registered delivery/ valuable items to be secured in safe, ready for collection.
- Making out postal slips ready for delivery into resident s post-boxes & the accurate recording of them ready for residents to sign for upon collection.
- Correct issuing of parcels / registered mail as per SOP s.
- Receipt & Issue of residents dry cleaning/laundry ensuring relevant paperwork completed.
- When requested to carry out apartment key audit When requested to carry out Estate key audit Pro-actively dealing with maintenance and cleaning problems identified within the estate.
- Always maintain a safe environment for all people in the estate. Maintain a neat and tidy appearance in the Parcel Room and all Storage rooms.
- Take the appropriate action in the event of an emergency.
- To ensure all relevant correspondence is forwarded without delay to the RD s office.
- Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events.
- To attend meetings as directed by the Resort Director or Residential Services Manager.
- To know, understand and demonstrate the principles highlighted within the BAML Mission Statement.
- To help to create a can do, will do, with pleasure culture within all aspects of the Residential Estates Team.
- Assist where necessary with any other tasks or duties when assigned by the Resort Director or Residential Services Manager.
- Good organisational skills
- Knowledge and experience of software systems to aid with front of house and security.
- Team player, to use initiative.
- Experience of working in a team in a complex multi-site environment.
- Good verbal communication and good written skills.
- Knowledge of H&S Ability to execute and implement strategic and tactical plans.
- Ability to drive organisational and cultural change to create a sense of community.
- The correct approach to energise and encourage others to collaborate effectively while motivating and managing the abilities of the team.
- Demonstrate good practice and knowledge of Health and safety legislation.
- Good organisational skills
- Knowledge and experience of software systems to aid with front of house and security.
- Team player, to use initiative.
- Experience of working in a team in a complex multi-site environment.
- Good verbal communication and good written skills.
- Knowledge of H&S Ability to execute and implement strategic and tactical plans.
- Ability to drive organisational and cultural change to create a sense of community.
- The correct approach to energise and encourage others to collaborate effectively while motivating and managing the abilities of the team.
- Demonstrate good practice and knowledge of Health and safety legislation.
Other Responsibilities:
Skills, Experience & Qualifications
Ballymore operates as an equal opportunities employer.