PPM Coordinator

Mitie Support Services are recruiting for a PPM Coordinator to work on our government contract. The successful candidate will be responsible for coordination and management of planned preventative maintenance and supply chain, working alongside the planners and the Service Delivery teams. This includes organisation and prioritisation of work schedules for each person delivering service in the field.

Hours of work will be 40 hours per week with between the hours of 7am - 7pm, Monday to Friday.

Main Duties

-Responsible for the co-ordination of all planned services within remit, detailed planning of work with regional procurement leads, commercial and other service delivery teams.

-To accurately record and maintain all information necessary to give accurate planning schedules, resolving client, operational and commercial queries relating to planned maintenance.

-To monitor, action and escalate incidents as appropriate to achieve agreed service levels and to keep customers informed of status and progress of resolution.

-Management and completion of disruptive planned works within the Regional Operational Management.

-Requesting and updating quotations for corrective works, issuing purchase orders for materials and subcontract orders.

-Administration of remedial work order submissions onto the client system and work flowing through to relevant departments.

-Be aware of commercial requirements on contract and limit of scope.

-Updating and responding to audits.

-To develop and maintain a good understanding of the core MAXIMO application, the facilities management services provided to customers, and all relevant process and procedures

-Administration of immediate business critical remedial work order submissions and ownership through to completion.

-To take action to keep up to date with changes to the contract and apply to the system.

-To handle and actively resolve any customer issues according to the Customer Complaint process.

-Be aware of the business continuity plan for the part of the business you work in.

-Attend training and other meetings as required and to make specific training needs known to line management

Experience of working in a busy office environment

-Excellent administration skills

-Highly organised with attention to detail

-Strong Microsoft Excel skills

-Able to work on own initiative and manage own workload

-Relevant experience in a similar role

-Competent in using Microsoft Office suite

-Use all types of technology - telephones, faxes, e-mail, photocopiers, printers

-Excellent communication and interpersonal skills

-Team player

-Well organised and prepared to be flexible in their approach Is familiar with different types of building engineering systems

-Previous experience in Public Sector service

-Specific experience in a particular FM and planned service.

-Experience in the management of internal multi skilled service delivery teams

We have an exciting opportunity to join our team to work in our spacious modern offices that are a short walk to/from local transport links. You will join us on a full time, permanent basis and in return, you will receive a competitive salary, plus excellent benefits. This is predominantly an office-based role with the flexibility to work from home where applicable.