practice manager

Wakering Medical Centre are looking to appoint an experienced practice manager to lead our organisation on a full-time basis but we will consider part-time hours, for the most suitable applicant.
The main responsibilities of the role include:

• Responsibility for the day-to-day running of the surgery.


• Leading the primary care services, to ensure that the practice meets regulatory & contractual standards whilst remaining financially viable.


• Providing solid leadership, based on a sound knowledge of business management, finance, planning & HR management, including recruitment.


• Meeting the reporting requirements of the partnership and complying with local and national KPIs & contracts.


• Co-ordinating & leading the operational delivery of the services in the practice, engaging with staff, patients & local commissioners.


• Presenting & analysing data, to monitor quality.


• Attending local meetings, to represent the surgery, & reporting to partners.


• Effectively managing all staff.


• Developing effective partnerships, with other organisations.


• Taking responsibility for security, repairs, insurance & maintenance of the premises, services & equipment


• Ensuring that the practice complies with all aspects of Health & Safety at Work legislation.


• Handling patient enquiries, suggestions & complaints.


• Reviewing and updating the practice's information leaflet & website.


• Being involved in managing the computer system, including organising any maintenance/development to the system.


• Ensuring practice compliance with data protection legislation.


• Identify training/development needs.
  
  If you are an experienced practice manager looking for a new challenge, then we would love to hear from you.

You will have the following skills & experience:

• A relevant qualification in business management, or equivalent qualification or experience.


• Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce.


• Strong skills and experience in HR, premises management, IT and complaint handling.


• Prior experience of leadership and personnel management, ideally within a healthcare setting.


• Experience in financial management.


• Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes.


• Self-motivated, with a forward-thinking, solution-focused approach.


• The ability to develop, implement and embed policies, procedures and guidelines.


• Experience of working in an ever-evolving environment, with an ability to cope with regular change.


• Excellent organisational, management and planning skills, IT skills and communication skills.


• Ability to implement and manage change effectively.


• Ability to identify training and development needs in self and other as well as experience of appraising staff.