Practice Manager
Grand Union, City of Westminster
Practice Manager
Salary not available. View on company website.
Grand Union, City of Westminster
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 6 Jan | Get your application in today.
Closing date: Closing date not specified
job Ref: f3eac5727fd2456589daf02834dddb4a
Full Job Description
Grand Union Health Centre is aiming to recruit a full time Practice Manager who has extensive experience of human resources and managing teams. This exciting role has become available as current manager is emigrating. The Practice Manager will be responsible for overseeing the success of the practice through knowledge of its finances, operations, its people and its governance. The post holder will be responsible for developing the strategy with the partners and for agreeing annual plans and related action plans for people, finance and partnership working. This role is pivotal in delivering all the services required by us under our contract with NHS England and NWL ICB. The practice manager will provide strategic leadership to the overall management team and is responsible for ensuring managerial cohesion in line with the strategy and business plan and for providing guidance to the partners and managers in ensuring all elements of the business meet their aims in relation to quality, statutory obligations, financial stability and excellent patient service. The post holder will report directly to the Partners. The post holder will also provide day-to-day support to the Partners regarding the management of quality, risk, incidents and complaints, and line manage the salaried GPs, Allied Healthcare Professionals (e.g. Nurses, Healthcare Assistants, Pharmacists, Physician Associates, Paramedics, GP Assistants), Operations Manager and Reception and Admin Manager,
- Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
- Line management of all clinical and administrative staff
- Managing contracts for services to be delivered by ICB, PCN and Borough
- Coordinating the review and updating of practice policies and procedures
- Coordinating and leading the compilation of practice reports and practice development plan
- Managing the financial elements of the practice, including budgets, in conjunction with the partners and practice book-keeper. Ensure all financial claims are submitted in a timely fashion
- Working with the team to achieve all QOF targets, all local commission services targets and enhanced service targets
- Attendance on behalf of the practice at external meetings with ICB, Federation, Borough and PCN
- Managing complaints effectively and in line with practice complaint policy
- Ensuring compliance with employment legislation and dealing with disciplinary issues
- Oversee the management of the premises, including health and safety aspects such as risk assessments and training with support of a premises manager
- Ensuring compliance with IT security and Information Governance
- Ensuring all staff have the appropriate level of training to enable them to carry out their roles and responsibilities
- Ensure staff files are in line with the requirements of the CQC
We are a large GP training practice in Central/West London. We look after 21000 patients and have 3 partners. The practice is currently situated in a purpose built premises with 16 consulting rooms. We are committed to providing comprehensive high quality medical care through an efficient friendly practice team consisting of a wide range of healthcare professionals. We were a finalist in GP practice of the year 2023.Our Mori survey showed we have 92% overall patient satisfaction which was the highest in the PCN, and the PCN was the highest performing PCN for patient satisfaction in North West London. There are 40 staff working in the practice, some employed directly and some employed by the PCN/Federation and working in the practice. We have 2 shared staff members with other practices. We currently have 4 GP trainees and 1 Practice Nurse trainee. The Management team includes the Practice Manager, an Operations Manager and a Reception Manager. There is also a part time book-keeper, who manages the day to day finances and external accountants.
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